Dark Reading is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them.Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

Endpoint

7/7/2009
02:23 PM
Connect Directly
Google+
Twitter
RSS
E-Mail
50%
50%

Oracle Report: Consumers Fickle About Ecommerce Security Controls

Nearly one-third of U.K.'s online shoppers don't trust online security measures, but most don't want additional controls if it affects ease and speed of transactions

Online consumers don't have much patience for security controls that slow or complicate their purchases -- even though they say they don't trust existing online security to keep them safe, according to a new report.

In a survey commissioned by Oracle in the U.K., Foviance, a user experience consultancy, found that while two-thirds of U.K. online consumers want more security on Websites where they shop, about 30 percent said they'd go to a retailer's competitor if additional security meant it would take more time to conduct a transaction or add to the complexity.

Oracle released the data yesterday as part of its "Online Security: A Human Perspective" report analyzing online consumers' attitudes and behaviors in regard to security. "Organizations must remember that security is an emotive subject that understandably triggers very primitive instincts for consumers and citizens," says Des Powley, director of security for Oracle UK and Ireland. "It's time to be more strategic, which includes using technologies such as adaptive authentication and single sign-on -- all delivered seamlessly with the service."

Around 30 percent of the nearly 500 respondents say they don't trust online security measures, and 70 percent took the blame for their own security problems. Nearly 25 percent say when they encounter login problems, it's the fault of the Website, brand, or technology. More than 70 percent say they had at least one problem with an ecommerce site in the past three months.

Respondents aren't keeping their user names and passwords safe all of the time, either: Twenty-five percent say they have written lists of their online credentials. Around 30 percent don't trust their local or central government to protect their personal information. Time is a priority when it comes to online shopping: The main reason most abort a transaction is that it took too long (48 percent).

Have a comment on this story? Please click "Discuss" below. If you'd like to contact Dark Reading's editors directly, send us a message.

Kelly Jackson Higgins is the Executive Editor of Dark Reading. She is an award-winning veteran technology and business journalist with more than two decades of experience in reporting and editing for various publications, including Network Computing, Secure Enterprise ... View Full Bio

 

Recommended Reading:

Comment  | 
Print  | 
More Insights
Comments
Newest First  |  Oldest First  |  Threaded View
COVID-19: Latest Security News & Commentary
Dark Reading Staff 7/9/2020
Omdia Research Launches Page on Dark Reading
Tim Wilson, Editor in Chief, Dark Reading 7/9/2020
4 Security Tips as the July 15 Tax-Day Extension Draws Near
Shane Buckley, President & Chief Operating Officer, Gigamon,  7/10/2020
Register for Dark Reading Newsletters
White Papers
Video
Cartoon
Current Issue
Special Report: Computing's New Normal, a Dark Reading Perspective
This special report examines how IT security organizations have adapted to the "new normal" of computing and what the long-term effects will be. Read it and get a unique set of perspectives on issues ranging from new threats & vulnerabilities as a result of remote working to how enterprise security strategy will be affected long term.
Flash Poll
The Threat from the Internetand What Your Organization Can Do About It
The Threat from the Internetand What Your Organization Can Do About It
This report describes some of the latest attacks and threats emanating from the Internet, as well as advice and tips on how your organization can mitigate those threats before they affect your business. Download it today!
Twitter Feed
Dark Reading - Bug Report
Bug Report
Enterprise Vulnerabilities
From DHS/US-CERT's National Vulnerability Database
CVE-2020-15105
PUBLISHED: 2020-07-10
Django Two-Factor Authentication before 1.12, stores the user's password in clear text in the user session (base64-encoded). The password is stored in the session when the user submits their username and password, and is removed once they complete authentication by entering a two-factor authenticati...
CVE-2020-11061
PUBLISHED: 2020-07-10
In Bareos Director less than or equal to 16.2.10, 17.2.9, 18.2.8, and 19.2.7, a heap overflow allows a malicious client to corrupt the director's memory via oversized digest strings sent during initialization of a verify job. Disabling verify jobs mitigates the problem. This issue is also patched in...
CVE-2020-4042
PUBLISHED: 2020-07-10
Bareos before version 19.2.8 and earlier allows a malicious client to communicate with the director without knowledge of the shared secret if the director allows client initiated connection and connects to the client itself. The malicious client can replay the Bareos director's cram-md5 challenge to...
CVE-2020-11081
PUBLISHED: 2020-07-10
osquery before version 4.4.0 enables a priviledge escalation vulnerability. If a Window system is configured with a PATH that contains a user-writable directory then a local user may write a zlib1.dll DLL, which osquery will attempt to load. Since osquery runs with elevated privileges this enables l...
CVE-2020-6114
PUBLISHED: 2020-07-10
An exploitable SQL injection vulnerability exists in the Admin Reports functionality of Glacies IceHRM v26.6.0.OS (Commit bb274de1751ffb9d09482fd2538f9950a94c510a) . A specially crafted HTTP request can cause SQL injection. An attacker can make an authenticated HTTP request to trigger this vulnerabi...