Dark Reading is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them.Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.


06:10 PM
Connect Directly

Why The Security UI Could Help With Hiring

The incoming generation of security analysts has specific expectations for the user interface of security software, and businesses should pay attention.

Businesses across all industries are scrambling to hire cybersecurity talent at a time when demand for skilled workers far outpaces the supply.

Suggested strategies for recruiting security pros include adjusting job descriptions and boosting compensation, experts recommend. However, there is another step organizations can take to close the talent gap: improving the software their security workers use.

Companies cannot hire to scale using outdated security tools, explains ProtectWise co-founder and CEO Scott Chasin. Older products are losing their relevance as teams try to handle every alert that comes their way.

"The status quo of the presentation layer in security is pretty much a joke," says Chasin. "Overall, the evolution of the presentation layer in security sets the path of not only where we've been and where we are, but where we're going."

The security user experience (UX) has barely evolved in the last 10 years, he continues, and many tools are not created with a focus on design. It's difficult for teams to succeed when analysts are expected to use pie charts and line graphs to work together.

What's more, the incoming generation of security analysts has a specific set of expectations for the tools they will use.

Given their preference for mobile technologies, it may be easy to assume the youngest security pros expect a simple user interface (UI) with large buttons, similar to those they navigate on their smartphones. However, this type of elegance isn't what they're looking for, says Chasin.

"Looking at the next generation, they understand complex user experiences," he explains. "They thrive off a user experience that's deep, has layers, and isn't afraid to present data in a wide array."

The newest wave of security pros would benefit from visual and immersive platforms similar to those found in video games. This type of UI, which he refers to as "immersive security," enables a rich and visual experience.

It may also facilitate collaboration, as the sophisticated experience enables workers to be more efficient and translates well to team-based settings. A sophisticated UX where multiple security practitioners are connected in real-time is similar to a gaming environment, which is easier for the next generation to learn.

"There is an element of presentation layer that needs to evolve, that needs to be compelling for the next generation," he explains. "It needs to speak to a human experience that they understand."

Providing new technologies to incoming security analysts could help employers close the talent gap. In order to address the skill shortage, Chasin says, businesses need to give inexperienced workers tools they can use to easily train. Being able to train a non-experienced analyst with a compelling UI is important, he emphasizes.

The sooner new employees learn to navigate security tools, the sooner more advanced security pros can go back to conducting sophisticated analysts without worrying about basic tasks. As a result, the business has more trained security pros and is more strongly protected.

Related Content:

Kelly Sheridan is the Staff Editor at Dark Reading, where she focuses on cybersecurity news and analysis. She is a business technology journalist who previously reported for InformationWeek, where she covered Microsoft, and Insurance & Technology, where she covered financial ... View Full Bio

Recommended Reading:

Comment  | 
Print  | 
More Insights
Newest First  |  Oldest First  |  Threaded View
COVID-19: Latest Security News & Commentary
Dark Reading Staff 5/22/2020
How an Industry Consortium Can Reinvent Security Solution Testing
Henry Harrison, Co-founder & Chief Technology Officer, Garrison,  5/21/2020
Is Zero Trust the Best Answer to the COVID-19 Lockdown?
Dan Blum, Cybersecurity & Risk Management Strategist,  5/20/2020
Register for Dark Reading Newsletters
White Papers
Cartoon Contest
Write a Caption, Win a Starbucks Card! Click Here
Latest Comment: This comment is waiting for review by our moderators.
Current Issue
How Cybersecurity Incident Response Programs Work (and Why Some Don't)
This Tech Digest takes a look at the vital role cybersecurity incident response (IR) plays in managing cyber-risk within organizations. Download the Tech Digest today to find out how well-planned IR programs can detect intrusions, contain breaches, and help an organization restore normal operations.
Flash Poll
Twitter Feed
Dark Reading - Bug Report
Bug Report
Enterprise Vulnerabilities
From DHS/US-CERT's National Vulnerability Database
PUBLISHED: 2020-05-26
The boost ASIO wrapper in net/asio.cpp in Pichi before 1.3.0 lacks TLS hostname verification.
PUBLISHED: 2020-05-26
An issue was discovered in ssl.c in Axel before 2.17.8. The TLS implementation lacks hostname verification.
PUBLISHED: 2020-05-26
lib/QoreSocket.cpp in Qore before lacks hostname verification for X.509 certificates.
PUBLISHED: 2020-05-26
A vulnerability in all versions of Kantech EntraPass Editions could potentially allow an authorized low-privileged user to gain full system-level privileges by replacing critical files with specifically crafted files.
PUBLISHED: 2020-05-26
The Firefox content processes did not sufficiently lockdown access control which could result in a sandbox escape. *Note: this issue only affects Firefox on Windows operating systems.*. This vulnerability affects Firefox ESR < 68.8 and Firefox < 76.