In what it describes as a move toward greater transparency, Google has provided details about its security practices in a newly published paper.

Thomas Claburn, Editor at Large, Enterprise Mobility

June 4, 2010

2 Min Read

In an effort to communicate its commitment to the security of its online services, Google on Friday published a paper that delves into its corporate security strategy.

Eran Feigenbaum, director of security for Google's enterprise group, characterizes the paper as an attempt to be more transparent. It would also be fair to characterize the paper as an attempt to counter the perception that Google's online services are somehow less secure than traditional on-premises systems, a claim often made by Google's competitors.

"Feeling comfortable storing data in the cloud involves trusting a cloud services provider and the practices and policies they have in place," said Feigenbaum in a blog post. "In today's ultra-connected, Web-capable world, understanding how data will be protected is ultimately more meaningful than knowing it is physically located in one data center or another."

Google itself put that trust at risk earlier this year when is disclosed that "a highly sophisticated and targeted attack on our corporate infrastructure originating from China that resulted in the theft of intellectual property from Google."

Part of Google's response to that incident -- said to be made possible as a result of a previously unrecognized flaw in Internet Explorer 6 -- has reportedly been phasing out the use of Microsoft's Windows operating system at the company, a move that may be motivated by marketing concerns in addition to worries about security.

But Google's work making potential customers feel comfortable in its cloud isn't done. In March, Yale delayed a planned move to Google Apps for Education over security concerns. When the City of Los Angeles was considering abandoning its Novell e-mail system for Google Apps and Gmail, similar concerns were raised. The deal ultimately went through but such fears remain.

Google's paper, Security Whitepaper: Google Apps Messaging and Collaboration Products, should help allay those fears. It describes the company's corporate security policies, organizational and operational security, asset classification and control practices, personnel, physical, and environmental security, access control, systems development and maintenance, and disaster recovery efforts.

It may not be quite as fun as, say, the comic book Google used to introduce its Chrome browser, but it's likely to help IT decision makers render more informed judgments about Google's services.

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2010

About the Author(s)

Thomas Claburn

Editor at Large, Enterprise Mobility

Thomas Claburn has been writing about business and technology since 1996, for publications such as New Architect, PC Computing, InformationWeek, Salon, Wired, and Ziff Davis Smart Business. Before that, he worked in film and television, having earned a not particularly useful master's degree in film production. He wrote the original treatment for 3DO's Killing Time, a short story that appeared in On Spec, and the screenplay for an independent film called The Hanged Man, which he would later direct. He's the author of a science fiction novel, Reflecting Fires, and a sadly neglected blog, Lot 49. His iPhone game, Blocfall, is available through the iTunes App Store. His wife is a talented jazz singer; he does not sing, which is for the best.

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