DUBLIN, Calif. -- FrontRange Solutions, an established global market leader in IT Service Management, CRM, and Voice applications, has finalized its acquisition of enteo Software.
The enteo acquisition brings together Best of Breed Service Management and Client Lifecycle Management Capabilities and offers customers an integrated solution for improved IT performance, said Michael McCloskey, CEO of FrontRange Solutions. With more than 9,000 combined customers, this acquisition is consistent with our stated strategy and commitment to the IT software market.
Together, FrontRange and enteo offer a full range of service management, patch, software and operating system deployment and remediation capabilities that provide customers with an integrated service and asset management solution.
McCloskey continued, FrontRanges strategy is to deliver fully integrated service management and client lifecycle management in a single unified solution. Bringing these critical applications together facilitates the unification of infrastructure management and service management teams to provide broader and more proactive services to the organization. The benefits to customers will be an increase in first-contact resolution rates, improved infrastructure availability, and improved service levels.