A data leak was disclosed after attackers targeted a support form, which had "unusual activity."

Kelly Sheridan, Former Senior Editor, Dark Reading

December 19, 2018

2 Min Read

Twitter has disclosed a data leak related to a bug in one of its support forms and now suspects the activity could be the work of nation-state actors.

On Nov. 15, 2018, the social platform learned of a problem in a support form used by account holders to report issues to Twitter. The bug could be used to learn the country code of phone numbers associated with different accounts, as well as whether the account had been locked. Twitter locks accounts if they appear to be compromised or violate its rules or terms of service.

The issue was resolved by Nov. 16. Since then, Twitter has been investigating its origin and background. In a support page published on Dec. 17, it reports "unusual activity" involving the affected support forum's API, particularly a large number of inquiries coming from individual IP addresses located in China and Saudi Arabia.

"While we cannot confirm intent or attribution for certain, it is possible that some of these IP addresses may have ties to state-sponsored actors," the support page explains.

Compared with breaches stemming from other social platforms – the September Facebook breach, for example, or the recent  Google+ vulnerability – this incident puts less personal data at risk. However, the nature of activity surrounding this issue is concerning. Country codes can be used by nation-states to map the general location of people they might want to pursue.

Twitter reports no action is required by account holders and the problem has been resolved.

"We are providing this broader notice as it is possible that other account holders we cannot identify were potentially impacted," officials write. Affected users have been informed.

Related Content:

Read more about:

2018

About the Author(s)

Kelly Sheridan

Former Senior Editor, Dark Reading

Kelly Sheridan was formerly a Staff Editor at Dark Reading, where she focused on cybersecurity news and analysis. She is a business technology journalist who previously reported for InformationWeek, where she covered Microsoft, and Insurance & Technology, where she covered financial services. Sheridan earned her BA in English at Villanova University. You can follow her on Twitter @kellymsheridan.

Keep up with the latest cybersecurity threats, newly discovered vulnerabilities, data breach information, and emerging trends. Delivered daily or weekly right to your email inbox.

You May Also Like


More Insights