theDocumentId => 1336368 13 Security Pros Share Their Most Valuable Experiences

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Threat Intelligence

11/18/2019
09:00 AM
Kelly Sheridan
Kelly Sheridan
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13 Security Pros Share Their Most Valuable Experiences

From serving as an artillery Marine to working a help desk, infosec practitioners pinpoint experiences that had the greatest influence on their careers.
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Working a Help Desk
Early in his career, Brian Vecci (photo, left), field CTO at Varonis, spent two years working on a help desk. He calls it his most valuable experience, 'bar none.' Being tasked with building and configuring equipment, troubleshooting hardware and software, and working to provide a strong end user experience taught him to know how things fit together and where potential security gaps exist.  
'I believe everyone should work on a help desk at some point in their career,' Vecci says. 'It helps you understand technology, business, and the unceasing ability for end users to break the unbreakable, which is exactly what attackers will do.' 
Allan Liska (photo, right), threat intel analyst at Recorded Future, also cites the help desk as a valuable training ground. 'It helped me learn to listen to the problems that employees were experiencing, how they tried to work around those problems, and how to work with them and other departments to help solve those problems.'
(Images: Varonis, Allan Liska)

Working a Help Desk

Early in his career, Brian Vecci (photo, left), field CTO at Varonis, spent two years working on a help desk. He calls it his most valuable experience, "bar none." Being tasked with building and configuring equipment, troubleshooting hardware and software, and working to provide a strong end user experience taught him to know how things fit together and where potential security gaps exist.

"I believe everyone should work on a help desk at some point in their career," Vecci says. "It helps you understand technology, business, and the unceasing ability for end users to break the unbreakable, which is exactly what attackers will do."

Allan Liska (photo, right), threat intel analyst at Recorded Future, also cites the help desk as a valuable training ground. "It helped me learn to listen to the problems that employees were experiencing, how they tried to work around those problems, and how to work with them and other departments to help solve those problems."

(Images: Varonis, Allan Liska)

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