OpenDNS, which offers a free recursive Domain Name Service (DNS) service with Web content filtering and phishing protection, has so far teamed with Netgear and 2Wire to roll its DNS, Web filtering, and antiphishing services into the vendors' home networking devices. Netgear earlier this month announced it will offer OpenDNS for free with several of its Wireless-N router models, and 2Wire said it would do the same with its new HomePortal GEM gateways for wireless networks, cordless phone DECT base stations, home control interfaces, and intelligent home servers.
While Netgear calls the OpenDNS services it will add to its routers within the next few months Live Parental Controls because it filters unsafe or inappropriate content, the service is a combination of all of OpenDNS' services.
"When consumers want security, it's not just for their PC. They want it for all of their digital devices," at home, including gaming systems and iPhones, says David Ulevitch, founder and now CTO at OpenDNS, which plans similar arrangements with other home networking vendors.
But John Pescatore, vice president and research fellow at Gartner, says many ISPs already offer some form of parental controls, and that actual adoption of parental controls traditionally has not been not high. "But [OpenDNS] might make them easier to use," Pescatore says.
Most antiphishing or parental control offerings from ISPs to date are more blanket controls that, for instance, don't allow parents to set up different rules for their YouTube access versus their kids', says David Henry, senior director for home consumer products marketing at Netgear. And software-based controls have to be loaded on each machine, he says.
"It's very difficult to have the level of granularity between different computers in a home," he says. "We wanted to offer something to our customers that was relevant and timely for them...The average home has two to three computers now," as well as gaming systems and iPhones connected to the wireless router that need security, he says.
OpenDNS' Ulevitch says the network-based service model of OpenDNS means home users don't have to configure filtering software, but they can still customize their settings easily. "So not only is their Internet faster and more reliable, it's safer and more customizable to each individual user. It's a huge win and a dramatic change to the way people will secure their home networks, not just a single device," he says.
Home routers are notoriously vulnerable. In most cases, router vendors make security an option that requires configuration -- a step nontechnical users are less likely to take. And sometimes adding security controls to their routers inadvertently affects other electronic devices, such as gaming systems, Gartner's Pescatore says.
"I'd like to see vendors take more of a lockdown out-of-the-box approach. You'd have wizards that walk you through if you need to open things up more," Pescatore says.
But home router vendors aren't incented to do so since their devices are commodity boxes selling for around $30, he says. "They can't afford a lot of support calls [for that]," he says. "So they tend to take more of a 'leave it wide open' approach."
Ideally, these devices should come with the firewall turned on by default, port restrictions, and other standard defaults that ISPs and home networking vendors would agree on, he says.
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