The search engine giant's new two-factor approach sends a verification code via SMS message or mobile app to augment the traditional username and password sign-in. It's immediately available to premiere Google Apps customers and will be rolled out to standard users in the coming months, said Eran Feigenbaum, director of security for Google Apps, in a statement.
"When enabled by an administrator, it requires two means of identification to sign in to a Google Apps account, something you know: a password, and something you have: a mobile phone. It doesn't require any special tokens or devices," Feigenbaum said. "After entering your password, a verification code is sent to your mobile phone via SMS, voice calls, or generated on an application you can install on your Android, BlackBerry or iPhone device."
Google developed the two-factor authentication on an open standard to enable future integration with other vendors' authentication technology. "We are also open-sourcing our mobile authentication app so that companies can customize it as they see fit," Feigenbaum said.
Julian Lovelock, director of product management for ActivIdentity, says Google's two-factor authentication solution is good news for those who have been championing multifactor authentication. In particular, the mobile form factor it chose is indicative that organizations might be ready to transcend the major issue that has held back the progress of multifactor solutions for some time: the need to physically carry around tokens for each application that employs more than one factor of authentication.
End users tend to carry around mobile devices anyway, so they needn't have a keychain full of tokens to log in anymore. This could be huge for cloud applications, in particular, Lovelock says. "As you use more applications through the cloud, each one of those applications requires you to carry a separate physical device, that becomes a blocker," he says. "Mobile is a very neat way of resolving that because you can carry many different credentials for different cloud-based services on the same physical devices."
While using mobile devices to offer another factor of authentication is hardly new, it could finally be catching on as a result of changed user habits during the past year or so.
"I looked at mobile about two years ago, and at that time I reached the conclusion that it wasn't really viable because SMS texting didn't really have the same penetration in the U.S. as it does today," Lovelock says. "But if you look at it now, it's a very different story. There's a generation coming through that has grown up on texting, so [their] receiving SMS is second nature, and people are downloading apps onto their phones all the time."
However, some security experts wonder if mobile really is the best answer for a service like Google Apps, which requires continual logins throughout the day.
"How many people are going to want to take an SMS message every time they want to log into their e-mail?" says Phil Lieberman, founder of Lieberman Software. "It's impractical for e-mail, which is something you're accessing all day long. And any security that is inconvenient will generally not be used and discarded."
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