theDocumentId => 1335487 State Farm Reports Credential-Stuffing Attack

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8/9/2019
04:45 PM
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State Farm Reports Credential-Stuffing Attack

The insurer has informed customers a third party used a list of user IDs and passwords to attempt access into online accounts.

US insurance firm State Farm has confirmed a credential-stuffing attack. In a letter to customers, the company reports a so-called "bad actor" used a list of user IDs and passwords obtained from outside sources to attempt to gain access to State Farm online accounts.

As part of the attack, the actor was able to confirm a valid username and password for affected accounts. No sensitive personal information was viewable, State Farm says, and no fraud has been detected. It has reset passwords to block future malicious activity by the same attacker.

In its notification letter, the insurer urges users to change passwords as soon as possible and to reset the password for other accounts that share the same one. Customers are encouraged to monitor their accounts and credit reports for the next one to two years and report suspicious activity to law enforcement, including the Federal Trade Commission and attorney general.

Read more details here.

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tdsan
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tdsan,
User Rank: Ninja
8/10/2019 | 4:37:38 PM
It may be time to take things into their own hands, if not them, then who?

"As already implied, unique username and password combinations are indeed the number one way to mitigate the effectiveness of credential-stuffing attacks," he said via email. "However, the burden of creating and maintaining these unique combinations falls on the shoulders of the proverbial "weakest link" (i.e., the end user). It may be time for organizations to take matters into their own hands though. If end users can't or won't comply with the guidance being provided to keep their accounts safe"

 Interesting comment, if they don't do it, then the FTC will do it by handing down fines in the form of punitive damages to customers. They should use MFA using TOTP (Time-Based Ontime Passcodes) or HTOP (Hmac-Based Ontime Based Passcodes), they could associate this one time passcode to the customer's phone so if they need to login to the site, the companies could set-up a method to send a 6-digit code to their phone or a randomly generated code could be a security feature that allows the user to check their insurance status.

Also, they could add complexity to the passwords like at least 1 upper, 1 lower, 1 number, and 1 special character; they could even add limits to the number of times a person tries a password until they have to call customer service to have their account unlocked.

Password Complexity

A lot of companies are doing this, I guess it took a potential breach or possible compromise for the organization to take notice. The existing methods are not working anymore, we need to combine MFA, complexity and TOTP/HTOP to address this issue because computers are getting faster and faster, hopefully State Farm is looking into that.

 
  • (72 x 10)^14 = 72 x 10 to the 14th power, not the mention a 30 sec 6 digit code that rotates is the statistical function used to calculate the number of times a computer would have to guess a users password (if they have proper controls, it would not allow them to anymore after 6 attempts).

Just a word to the wise.

T

 
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