New feature enhances banking user experience anytime, anywhere

August 18, 2017

3 Min Read


SAN FRANCISCO – Aug. 17, 2017 – Wells Fargo & Company (NYSE:WFC) announced today the launch of CEO Mobile Token, which allows Treasury Management customers to generate a security code on their iPhone or Android smartphone and then perform transactions using the Commercial Electronic Office® (CEO®) portal and CEO Mobile® service.

The CEO Mobile Token, which uses RSA SecurID® technology, provides customers a convenient alternative to a physical token.

“About half of our customers need to use a security token to access certain services today,” said Secil Watson, head of Digital Solutions for Business at Wells Fargo. “With the CEO Mobile Token, customers have a secure, convenient way to provide secondary authentication anytime they need to complete transactions.”

With Wells Fargo’s CEO Mobile Token, customers enjoy these benefits:

  • Convenience — Customers no longer need to carry a physical security token. When in the office or on the go, customers can quickly and securely access online banking services that require additional authentication — using their smartphones.

  • Choice — Customers have the option to choose and use either the mobile token or a physical security token.

  • Security— Customers are able to make secure transactions through the CEO Mobile Token app. The feature uses RSA SecurID technology that provides an extra layer of security.

  • Speed— Customers can access the mobile token with one click from the CEO Mobile app and do not need to be logged into the app to use the feature.

Customers with an iPhone, running a minimum of iOS 9.0, or a smartphone running Android 5.0 or higher, will be able to download the new feature from the Apple App Store or Google Play Store. For more information, please visit theCEO Mobile Token website.

About the CEO® portal and the CEO Mobile service

The Commercial Electronic Office ® (CEO) portal offers Wells Fargo commercial and corporate customers a convenient, single point of access to a broad offering of online banking services, including cash management, credit, investments, foreign exchange, trade finance, capital markets, trust and insurance.1 The CEO Mobile service allows customers to securely access their accounts when they need to. Customers can perform many of the same tasks they do on the CEO® portal, as well as additional functions such as uploading Commercial Card receipts or depositing checks using an iPhone or Android smartphone. The CEO Mobile service provides customers a way to access their accounts and perform critical tasks when they are in a meeting, away from a computer or office or traveling for business.


1 Investment and insurance products are not insured by the FDIC or any other federal government agency, are not deposits of or guaranteed by the bank or any bank affiliate, and may lose value.


About Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,500 locations, 13,000 ATMs, the internet ( and mobile banking, and has offices in 42 countries and territories to support customers who conduct business in the global economy. With approximately 271,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 25 on Fortune’s 2017 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.


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