ManageEngine Releases ADSelfService Plus Password Reset Portal

New version provides administrators with extensive reporting on the status of user licenses

January 6, 2010

3 Min Read


AUSTIN, TX, January 05, 2010 - ManageEngine, makers of a globally renowned suite of cost effective network, systems, applications and security management software solutions, today announced a new version of ManageEngine ADSelfService Plus, a web-based self-service password reset portal, allowing end users to reset their password, unlock their account and update their directory information, all without requiring the time and attention of administrators or help desk technicians. The new version also provides administrators with extensive reporting on the status of user licenses, flagging unused or terminated accounts, opening those licenses for use by other users.

The component within ManageEngine ADSelfService Plus that enables end-users to reset their passwords or unlock accounts right at their computers' logon screen has also been re-engineered to add support for 64-bit machines. Administrators may also use Group Policy Object (GPO) to simultaneously deploy this capability to multiple computers.

In addition to the new self-service capabilities described above, the updated version of ManageEngine ADSelfService Plus gives administrators greater security and control over their Active Directory implementations. For example, ADSelfService Plus tracks password expiration dates, issuing a report for administrators and emailing users with notice of the impending expiration. The system also ensures passphrase and security questions - used to verify identity and access rights when a password is forgotten - meet the organization's minimum criteria, preventing the use of unsophisticated, easily defeated passphrases or questions that may compromise the security of the account. User accounts can also be locked in the event of a "brute force" attack. The software also alerts the end-user via email should someone unauthorized reset their passwords or unlock their accounts.

"ADSelfService Plus has the right mix of functionalities that we were looking for, especially self update," said Mike Green, IT Services Project Manager, Rentokil Initial (Australia). "It does make a complete password self-service software."

End users and administrators alike benefit from the new Corporate Directory Search function in ADSelfService Plus, which allows contact information for key personnel and colleagues to easily be found.

The new version of ADSelfService Plus supports Windows Server 2008 Active Directory and Windows 7.

"Managing Active Directory deployments can be challenging, especially if it is a medium or large-sized deployment, and we take the load off with ManageEngine ADSelfService Plus," said Manikandan Thangaraj, product manager, ManageEngine. "Our products allow administrators to focus on the important stuff and empower end-users to solve problems themselves."

Pricing and Availability:

ManageEngine ADSelfService Plus is available now for download at Pricing starts at US$1.19 per user for the Standard Edition and US$2.59 per user for the Professional Edition. Volume discount available. A 30-day trial with full functionality is also available for evaluation.

About ManageEngine

ManageEngine is the leading provider of low-cost enterprise IT management software and the only one making the 90-10 promise " to provide 90 percent of the capabilities offered by the Big 4 at just 10 percent of the price. The ManageEngine suite offers enterprise IT management solutions including Network Management, HelpDesk & ITIL, Bandwidth Monitoring, Application Management, Desktop Management, Security Management, Password Management, Active Directory reporting, and a Managed Services platform. ManageEngine products are easy to install, setup and use, and offer extensive support, consultation, and training. More than 36,000 organizations from different verticals, industries, and sizes use ManageEngine to take care of their IT management needs cost effectively. ManageEngine is a division of ZOHO Corporation. For more information, please visit

Media Contact: Greg Wise Weber Shandwick, for ManageEngine +1"512"794"4716 [email protected]

Ashish Kuriakose ManageEngine [email protected]

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