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Thieves Nab AIG Customer Records

AIG is informing customers this week about the theft of a server containing personal data on about 970,000 customers

American International Group (AIG), one of the top insurance providers in the country, this week is informing customers about a two-month-old burglary that included a file server containing some 970,000 personal records.

According to several reports, a thief broke into an AIG office in an undisclosed Midwestern city on March 31 and stole a laptop and the file server. AIG officials say they are not aware of any misuse of the data yet.

The company did not inform customers previously of the burglary because officials did not believe the thieves knew what they had, and they didn't want to tip them off, according to a spokesman.

The lost records were sent to AIG by some 690 different insurance brokers on behalf of employers seeking group coverage for a type of supplemental medical insurance for catastrophic claims, according to a report in USA Today.

AIG does not need this type of personal data in order grant such coverage, says the spokesman, and they would have preferred not to have it.

The data on the file server was password-protected, according to reports.

This is another in a series of hardware thefts that has resulted in the loss of large amounts of personal data. Earlier today, some 13,000 District of Columbia government employees were informed that their personal information may have been compromised in the theft of an unprotected laptop. (See DC Workers' Personal Data Stolen.)

— Tim Wilson, Site Editor, Dark Reading

About the Author(s)

Tim Wilson, Editor in Chief, Dark Reading

Contributor

Tim Wilson is Editor in Chief and co-founder of Dark Reading.com, UBM Tech's online community for information security professionals. He is responsible for managing the site, assigning and editing content, and writing breaking news stories. Wilson has been recognized as one of the top cyber security journalists in the US in voting among his peers, conducted by the SANS Institute. In 2011 he was named one of the 50 Most Powerful Voices in Security by SYS-CON Media.

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