Penn Mutual Says Employee Might Have Disclosed Customer Data

Rogue worker gained unauthorized access to information, insurance firm says

Dark Reading Staff, Dark Reading

March 10, 2011

1 Min Read

An employee of the Penn Mutual Insurance company gained unauthorized access to customer information and might have disclosed it to others, according to a breach disclosure notice filed with the state of New Hampshire last month.

"When Penn Mutual learned that the former employee had, during the course of her employment, unlawfully accessed personal information of Penn Mutual customers, it immediately fired the employee," the breach disclosure states.

"Although we have not been able to determine definitively what customer accounts and what personal information were unlawfully accessed by the former employee, it appears that the former employee accessed and may have improperly disclosed the names, addresses, dates of birth, Social Security numbers, and bank account information associated with a number of our customer accounts," the disclosure says.

The notification letter filed with the state of New Hampshire does not say how many customers might have been affected by the data breach. Five of the customers are residents of New Hampshire.

Penn Mutual says it is notifying all of the individuals whose records might have been accessed by the employee, even though some of them might have been accessed via authorized means as part of the employee's everyday duties.

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Dark Reading Staff

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