Intersections Adds Address Monitoring Feature To Identity Guard Product Suite

Alert service allows consumers to verify that their information has been filed correctly with the USPS after a move

June 3, 2010

3 Min Read


CHANTILLY, VA, June 2, 2010 – Intersections Inc. (NASDAQ: INTX), a leading provider of consumer and corporate identity theft prevention services, today announced that it has added a new Address Monitoring feature to its award-winning Identity Guard' product suite. Customers can now expect to receive Notify Express' monitoring alerts from Identity Guard' alerting them to any address changes provided through the United States Postal Service (USPS), whether it is an authorized change or an unlawful redirection of the user’s mail.

According to the 2010 Javelin Strategy & Research Identity Fraud Survey Report, names and home addresses continue to top the list of critical personal data stolen by identity thieves. The new Identity Guard' Address Monitoring monitors and notifies consumers of changes made to their address within the last 18 months, updates its database and quickly alerts the customer.

“Intersections strives to empower consumers with personal identity theft protection and that’s why we continue to invest in the evolution of our award-winning Identity Guard' service. We believe this new address monitoring service is yet another way of providing our customers with the most comprehensive solution available for protecting themselves from identity thieves,” said Steve Schwartz, Intersections’ Executive Vice President of Consumer Solutions.

If a customer has recently moved and filled out a change of address form with the USPS, they can use the alerts as a way to verify that their information was filed correctly. If, however, the change was not authorized, it is possible that identity theft has taken place and customers will need to contact their local post office immediately to dispute the change. The alerts help customers identify criminal activity involving their address and can help them resolve the incident more quickly and efficiently.

April through July has historically been the busiest time of year for home buying and selling. During these months, neighborhoods across the country are filled with moving trucks as homeowners, renters and their families move on from the old to the new. A lot goes into packing and moving a home and often times certain things can get overlooked – like the safety and security of a mover’s personally identifying information (PII).

“A lot of planning and preparation goes into a big relocation and often times identity protection is not top of mind with everything else that’s going on. Unfortunately, something as simple as a misdirected bank statement could end up in the wrong hands resulting in a compromised identity,” said Schwartz. “Most homeowners don’t think twice about installing a security alarm in their new home after a move and often times activating the system can be done in a few simple steps. Along the same lines, if homeowners would take the same steps required to help protect their identities, they would be providing themselves and their families with invaluable protection, including an important alarm or warning to know when there is a potential compromise.”

In conjunction with the new Identity Guard' Address Monitoring feature, Intersections has put together a list of simple steps a homeowner can take to protect their identity from fraudsters before, during, and after a hectic move:

Top Safety Steps for Homeowners on the Move

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