Google's Blacklist Opens IT Vendors To Possibility Of Costly Lawsuits

TechInsurance warns Web hosting firms, site developers, and network security admins on specific protocol for avoiding fallout from Google's blacklist

November 13, 2013

1 Min Read


CHICAGO, Nov. 12, 2013 /PRNewswire/ -- Small businesses remain prime targets for cybercrime. For small businesses, particularly entering the holiday season, the fallout from an attack is significant: hacked websites' traffic slows to a crawl, especially if they are quarantined ("blacklisted") by Google. That equates to thousands of dollars in lost revenue, as well as lost credibility with customers.

IT professionals would be the first to note that no website is 100% secure, but that fact does not insulate vendors from the fallout from such an attack. TechInsurance, the nation's leading online provider of insurance for small and micro IT businesses, today issued guidelines to help network admins, web hosting companies, and site developers effectively communicate and protect themselves if and when these hacks occur.

"A small business's website is at least as important as its storefront, often regardless of the product or service the business is selling," said Ted Devine, CEO of TechInsurance. "Because IT professionals tend to be far more tech-savvy than their clients, they are frequently the first, last, and only line of defense against attacks that can sideline a business for weeks."

Unfortunately, as Devine noted, that role can translate to liability if and when an attack occurs. "Though the hacker is directly liable, the network admin, webmaster, or developer can be held responsible for lost sales and costs because they failed to prevent an attack," Devine added. To reduce that liability and prevent Errors & Omissions lawsuits, TechInsurance recommends that IT professionals take the following precautions:

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