FTC Issues Report Of 2009 Top Consumer Complaints
Federal Trade Commission released a report listing top complaints consumers filed with the agency in 2009
February 25, 2010
PRESS RELEASE
The Federal Trade Commission today released a report listing top complaints consumers filed with the agency in 2009. It shows that while identity theft remains the top complaint category, identity theft complaints declined 5 percentage points from 2008.
The FTC is releasing a new animated video showing how people can file a complaint, and offers examples of what complaints the FTC handles. To watch the video, visit http://ftc.gov/multimedia/video/scam-watch/file-a-complaint.shtm (also available in Spanish at http://ftc.gov/multimedia/video/scam-watch/file-a-complaint_es.shtm).
The report breaks out complaint data on a state-by-state basis and also contains data about the 50 metropolitan areas reporting the highest per capita incidence of fraud and other complaints. In addition, the 50 metropolitan areas reporting the highest incidence of identity theft are noted.
A complete list of complaints can be found at: http://www.ftc.gov/sentinel/reports/sentinel-annual-reports/sentinel-cy2009.pdf.
The Federal Trade Commission works for the consumer to prevent fraudulent, deceptive, and unfair business practices and to provide information to help spot, stop, and avoid them. To file a complaint in English or Spanish, click http://www.ftccomplaintassistant.gov or call 1-877-382-4357. The FTC enters Internet, telemarketing, identity theft, and other fraud-related complaints into Consumer Sentinel, a secure, online database available to more than 1,700 civil and criminal law enforcement agencies in the U.S. and abroad. For free information on a variety of consumer topics, click http://www.ftc.gov/bcp/consumer.shtm.
MEDIA CONTACT:
Claudia Bourne Farrell, Office of Public Affairs 202-326-2181
STAFF CONTACT:
John Krebs, Bureau of Consumer Protection 202-326-2692
You May Also Like
Harnessing the Power of Automation to Boost Enterprise Cybersecurity
Oct 3, 2024DevSecOps/AWS
Oct 17, 2024Social Engineering: New Tricks, New Threats, New Defenses
Oct 23, 202410 Emerging Vulnerabilities Every Enterprise Should Know
Oct 30, 2024Simplify Data Security with Automation
Oct 31, 2024