Clydesdale And Yorkshire Banks Launch Anti-Hacking Technology

Customers can download Trusteer’s Rapport, free of charge, to protect their browser sessions

July 13, 2011

3 Min Read


London (UK), July 12th 2011 - Clydesdale and Yorkshire Banks have launched a new free service that protects its customers against the threat of online attacks from fraudsters and cyber criminals.

The Banks are launching Trusteer’s Rapport software to proactively protect customers from online fraud.

Customers can download Trusteer’s Rapport, free of charge, to protect their browser session with the bank making sure they have a safe virtual environment to complete online financial transactions

This industry leading software will protect both customers and the banks from online fraud committed by financial malware and phishing attacks, and provide the intelligence to fight back and prosecute these 21st century criminals.

The Banks’ Head of Online Banking, Wilson Ferguson, explains “We are always looking at ways to ensure our customers have the highest levels of protection against the increasing fraud threat that exists to ensure they can safely and efficiently conduct their banking online. This link up allows our personal and business customers who bank online to be even more secure and provide that additional peace of mind”.

How Rapport protects customers

When customers connect to the bank online, Rapport does three main things in the background to make it extremely difficult for criminals:

Rapport verifies that they’re really connected to the bank’s genuine website as opposed to a fake website created by criminals. Although this sounds trivial, if the computer they’re using has been compromised with malware, customers may not reach a genuine website when they type the bank’s address into their web browser.

Once verification is complete, Rapport locks down communication between the customer’s computer and the bank’s website.

Rapport protects the customer’s computer and internet connection by creating a tunnel for safe communication with the bank, preventing criminals from using malware to steal log-in data and tamper with transactions


About Clydesdale and Yorkshire Banks Clydesdale Bank was established in 1838 in Glasgow and is one of Scotland's largest banks as well as having a significant presence in London and the South of England. Yorkshire Bank was founded in 1859 in Halifax, West Yorkshire, and now has a strong personal customer base and a growing business banking capability in the North of England and the Midlands. Both banks have a proud history of innovation and support for local industry and communities.

With a combined network of 339 retail branches and 73 business banking Financial Solutions Centres, both Clydesdale and Yorkshire Banks are members of the National Australia Bank Group. Clydesdale Bank plc became a member of the Group in 1987 and Yorkshire Bank joined in 1990.

About Trusteer:

Trusteer is the world’s leading provider of Secure Web Access services. The company offers a range of services that detect, block and remove attacks launched directly against endpoints such as Man in the Browser, Man in the Middle and Phishing. Trusteer services are being used by leading financial organizations and enterprises in North America and Europe, and by tens of millions of their employees and customers to secure web access from mobile devices, tablets and computers to sensitive applications such as webmail, online payment, and online banking. HSBC, Santander, The Royal Bank of Scotland, SunTrust, Fifth Third, ING DIRECT, and BMO Financial Group are just a few of the companies using Trusteer’s technology. Trusteer is a privately held corporation led by former executives from RSA Security, Imperva, and Juniper. Follow us on For more information about our services, please visit

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