Angie's List Taps NeuStar UltraDNS Managed DNS Service

Nationwide ratings service chooses NeuStar's DNS service to optimize performance of its online operations

March 27, 2009

3 Min Read


STERLING, Va., March 25 /PRNewswire-FirstCall/ -- NeuStar, Inc. (NYSE: NSR) today announced that Angie's List (, the nationwide ratings service with real consumer reviews of local service providers, has chosen NeuStar's UltraDNS Managed DNS Service to optimize the performance of its online operations.

As with all web-enabled organizations, DNS is of critical importance to Angie's List's day-to-day operations. Prior to moving to the UltraDNS service, Angie's List relied on its Internet service provider (ISP) for its DNS infrastructure. Typical of such an arrangement, all requests for DNS changes had to be submitted manually to the ISP's ticketing system. Response times were variable, and Angie's List still had to verify that all changes were made correctly. Further, the ISP maintained all primary and secondary DNS servers in the same physical location, representing a "single point of failure" that could have brought down the entire Angie's List business operations in the event of an outage.

"Partnering with NeuStar has enabled us to take control of our own destiny," said Shane Wade, director of IT infrastructure and operations at Angie's List. "Through the UltraDNS management portal, we make all of our DNS changes and they are propagated globally in near-real time -- making it the fastest and most expansive that we have seen. In addition, with NeuStar's worldwide constellation of DNS servers, we have realized our disaster recovery goal of having no single point of failure."

NeuStar's UltraDNS Managed DNS Service provides enterprises with one of the world's most powerful DNS infrastructures, which is monitored around the clock and backed by a 99.999% uptime service level agreement. Enterprise customers retain administrative control of their DNS via a highly secure, web-based management portal.

"Angie's List has experienced dramatic growth over the past five years, and with that comes the need for increased operational control," said Alex Berry, senior vice president of NeuStar's Internet Infrastructure service group. "Many of our customers come to us because they need to take control of their DNS, but do not want to spend the capital, incur operational expenditures or shoulder the burden of supporting an in-house solution. The managed services approach gives customers the very best DNS infrastructure while at the same time providing them with complete control of their DNS activity."

More information about NeuStar's UltraDNS suite of services is available at

About NeuStar

NeuStar (NYSE: NSR) provides market-leading and innovative services that enable trusted communication across networks, applications, and enterprises around the world. For more information,

About Angie's List

Angie's List is where thousands of consumers share their ratings and reviews on local contractors and companies in more than 425 different categories. Currently, more than 750,000 consumers across theU.S.rely on Angie's List to help them find the right contractor or company for the job they need done. Members have unlimited access to the list via Internet or phone; receive the award-winning Angie's List magazine, which includes articles on home improvement and maintenance, consumer trends and scam alerts; and they can utilize the Angie's List complaint resolution service. Get more information about Angie's List at

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