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1/26/2017
08:50 AM
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Pew Research Study Exposes America's Poor Password Hygiene

Americans feel like they've lost control over their online lives, but they still aren't always practicing proper security.

A new survey by the Pew Research Center on how Americans view cybersecurity finds that most people are concerned about online security but forgo the necessary steps to protect themselves.

The survey of 1,040 US adults shows that 41% of them have shared the password to one of their online accounts with friends or family members. Young adults are especially likely to engage in this behavior – 56% of online adults ages 18- to 29 have shared passwords.

Along with sharing passwords, 39% say they use the same password or very similar passwords for many of their online accounts. And 25% often use passwords that are less secure than they’d like because simpler passwords are easier to remember than more complex passwords.

"When it comes to passwords, very few of us are acing the test," says Aaron Smith, a co-author of the report, and associate director, research, at Pew. "And no age group is doing particularly well."

Smith says the study also found that people feel that they have lost control over their personal information. For example, the study found that 64% have directly experienced some type of significant data theft or fraud and 49% think their personal data has become less secure in recent years.

Americans have also lost confidence in major institutions to protect their data, mostly notably the federal government (28%) and social media sites (24%).  In contrast, 42% of respondents say they are "somewhat confident" and another 27% say they are "very confident" that their credit card companies can be trusted to protect their data.

"In some ways it’s not a fair comparison because social media sites especially don’t have a full customer service staff and 1-800 numbers to call," says Eddie Schwartz, board director at ISACA. "Social media sites like Facebook are free and you get what you pay for."

Schwartz adds that for the most part the Pew data meshes with a recent ISACA/RSA study from last year where 74% of respondents said they expected to fall prey to a cyberattack in the next year, and 60% hsf experienced a phishing attack.

"So yes, we know these cyberattacks are happening, we know they are bad, we’re afraid, but not always willing to do something about it," Schwartz says.

On a more positive note, the Pew study found that 52% of those surveyed use two-factor authentication on at least some of their online accounts. And 57% say they vary their passwords across their online accounts.

Here’s a sampling of some of the other findings of the report:

  • Roughly 10% of those surveyed say they never update the apps on their smartphone, and only 32% do so automatically. Another 14% say they never update the operating system.
  • 51% surveyed say a major attack on our nation’s public infrastructure will "probably" happen in the next five years, while 18% say it will "definitely" happen.
  • 75% of American have heard at least something about the Target breach, and 47% has heard "a lot" about it. Only 33% of those surveyed are aware of the OPM attack with only 12% hearing "a lot" about it.
  • Americans are divided over encryption. 46% believe that the government should be able to access encrypted communications to investigate crimes, while 44% says that technology companies should be able to use encryption tools that are unbreakable to law enforcement. Democrats and younger adults tend to support strong encryption, while Republicans side with law enforcement. 

 

Steve Zurier has more than 30 years of journalism and publishing experience, most of the last 24 of which were spent covering networking and security technology. Steve is based in Columbia, Md. View Full Bio

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Joe Stanganelli
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Joe Stanganelli,
User Rank: Ninja
4/4/2017 | 7:55:04 AM
Password hygiene and mindful choices
So I've been thinking about this...

And, okay.  I'm on board with the idea that a lot of this data implies "poor password hygiene," as per the headline, but I'm not on board with the notion that the facts presented in the 2nd paragraph on sharing passwords w/ friends and family members is *necessarily* poor password hygiene.

The question refers to "online accounts".  There's a HUGE difference between telling a casual acquaintance your email or social media password and telling your family members and/or significant other your Netflix or HBOGo password so you can all share and watch video.

There are nearly countless reasons to share certain passwords with trusted loved ones.  Couples may share bill-paying duties, use the same Netflix/HBOGo/other online video accounts, and perhaps may even use the same computer.  I've even known couples to share the same Facebook account and (especially where older/elderly couples are concerned) even email accounts -- even if the account is in only one of their names.

Moreover, what-if plans are commonly in place -- and really should be in place -- for after someone dies.

I mean, sure, sharing passwords willy-nilly is a bad idea.  And yes, sharing passwords at all increases the attack surface.  But mindfully made choices with good reason do not poor password hygiene make.  If we want laypeople to listen to us about good cybersecurity practices, we've got to be less draconian.
Dr.T
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Dr.T,
User Rank: Ninja
1/31/2017 | 10:46:22 AM
Re: Americans Divided
"youngeradult"

I see, that would range quite wide, it may even be not senior for that matter. :--))
Dr.T
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Dr.T,
User Rank: Ninja
1/31/2017 | 10:45:01 AM
Re: Americans Divided
"provide good press-release"

I say that is always part of the game. It is always not looking bad.
Dr.T
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Dr.T,
User Rank: Ninja
1/31/2017 | 10:43:19 AM
Encryption
As article pointed out most people do not know what it is, it sounds like a name of an Act a government came up with and most think they do not have to know a lot about it, they are not aware of it that it is personal.
Dr.T
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Dr.T,
User Rank: Ninja
1/31/2017 | 10:42:45 AM
Re: Sharing Passwords
"Apple cooperated with the Feds"

I hear you. Obviously all does and they can not tell you that they do, it is part of the law, they continue to lie the public that is not a problem. :--))
Dr.T
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Dr.T,
User Rank: Ninja
1/31/2017 | 10:41:25 AM
Re: Sharing Passwords
"...that agreement could end you up in jail. "

I am not up to date on this topic but never heard that somebody went to jail just because they saw patient information, mainly monetary penalty to the institution I would say.
Dr.T
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Dr.T,
User Rank: Ninja
1/31/2017 | 10:39:01 AM
Re: Sharing Passwords
"but only had access to "need to know" "

I agree, otherwise you would not be able to do your work. Sometime we take HIPAA too far.
Dr.T
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Dr.T,
User Rank: Ninja
1/31/2017 | 10:36:51 AM
Re: Americans Divided
"Study was much broader than password hygiene"

True. It is still stating what is obvious, we do not use strong password and share password among different sites, that is our nature I say. 
Dr.T
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Dr.T,
User Rank: Ninja
1/31/2017 | 10:34:35 AM
Re: Americans Divided
"Democrats and younger adults tend to support strong encryption"

I am not sure, it depends I would say. There are democrats who are concern not having enough information on our personal lives.
Dr.T
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Dr.T,
User Rank: Ninja
1/31/2017 | 10:32:17 AM
Re: Sharing Passwords
"Its astounding the amount of people that share password "

I hear you. And we are asking them to use a strong password, it is just a fun game.
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