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Whose number is that on caller ID? Whether at home or at the office, if it's not one you recognize, let the call go to voicemail, advises Patrick Cox, senior vice president and general manager of product management at Neustar. Most fraudsters won't leave a message. If it's truly important, the party will either call you back or try to communicate with you another way.
If the call does go to voicemail and the person states what company they are from, go to the company's website for its publicly available 800 number and use that if you choose to call back, Pindrop's Halaschek says. It may take a few extra steps, but at least you'll know you the company is legit.
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