Whether landline or mobile, for work purposes or personal use, phones are part of our everyday lives. Criminals know this, too, so it's little wonder why voice fraud has been running at an all-time high.
According to Pindrop, 90 voice fraud attacks occur every minute. Last year, the fraud rate was one out of 685 calls, remaining at the top of a five-year peak.
Exacerbating the problem, knowledge-based authentication (KBA) information, such as date of birth and street address info, has become readily available to fraudsters, says Chris Halaschek, vice president of product at Pindrop. "We have found that in roughly 60% of the cases, fraudsters can answer the KBAs," Halaschek says.
How can you ensure a fraudster doesn't ruin your next call? The following tips can help consumers and businesses stay safe.