Endpoint
12/20/2012
01:08 PM
Dark Reading
Dark Reading
Products and Releases
50%
50%

Duke Energy Warns Carolinas Customers About Bill Payment Scam

More than 35 Duke Energy small-business and residential customers have reported that they've been victims of this latest scam

CHARLOTTE, N.C., Dec. 20, 2012 /PRNewswire/ -- Duke Energy today urged its customers in North Carolina and South Carolina to be alert for a new bill payment scam.

Since mid-November, more than 35 Duke Energy small-business and residential customers in the Carolinas have reported that they've been victims of this latest scam.

Some have lost as much as $900.

Under the scam, a customer receives an unsolicited phone call from a fraudulent individual who falsely claims to be a Duke Energy representative.

The fraudulent individual falsely warns that Duke Energy will disconnect the customer's electric service if the customer fails to make an immediate payment - usually within one hour.

The fraudulent individual instructs the customer to purchase a prepaid debit card - widely available at retail stores - then call the fraudulent individual back to supposedly make a payment to Duke Energy.

The fraudulent individual asks the customer for the prepaid debit card's receipt number and PIN number, giving the fraudulent individual instant access to the card's funds and the ability to immediately drain its balance.

In reality, Duke Energy never asks or requires customers who have delinquent accounts to purchase a prepaid debit card to avoid electric service disconnection.

Customers can make payments online, by phone, by automatic bank draft, by mail or in person.

Duke Energy customers who have delinquent accounts receive multiple notifications from the company over the course of several weeks prior to electric service disconnection - never just a single notification one hour before disconnection.

The company urges customers who suspect or experience fraud to hang up and call local police, then call Duke Energy or Progress Energy at the numbers below:

Duke Energy customers - 800-777-9898.

Progress Energy customers - 800-452-2777.

About Duke Energy

Duke Energy (NYSE: DUK) is the largest electric power holding company in the United States with more than $100 billion in total assets. Its regulated utility operations serve approximately 7.1 million electric customers located in six states in the Southeast

and Midwest. Its commercial power and international business segments own and operate diverse power generation assets in North America and Latin America, including a growing portfolio of renewable energy assets in the United States.

Headquartered in Charlotte, N.C., Duke Energy is a Fortune 250 company traded on the New York Stock Exchange under the symbol DUK. More information about the company is available at: www.duke-energy.com.

Comment  | 
Print  | 
More Insights
Register for Dark Reading Newsletters
White Papers
Cartoon
Current Issue
Dark Reading December Tech Digest
Experts weigh in on the pros and cons of end-user security training.
Flash Poll
Video
Slideshows
Twitter Feed
Dark Reading - Bug Report
Bug Report
Enterprise Vulnerabilities
From DHS/US-CERT's National Vulnerability Database
CVE-2014-4807
Published: 2014-11-22
Sterling Order Management in IBM Sterling Selling and Fulfillment Suite 9.3.0 before FP8 allows remote authenticated users to cause a denial of service (CPU consumption) via a '\0' character.

CVE-2014-6183
Published: 2014-11-22
IBM Security Network Protection 5.1 before 5.1.0.0 FP13, 5.1.1 before 5.1.1.0 FP8, 5.1.2 before 5.1.2.0 FP9, 5.1.2.1 before FP5, 5.2 before 5.2.0.0 FP5, and 5.3 before 5.3.0.0 FP1 on XGS devices allows remote authenticated users to execute arbitrary commands via unspecified vectors.

CVE-2014-5395
Published: 2014-11-21
Multiple cross-site request forgery (CSRF) vulnerabilities in Huawei HiLink E3276 and E3236 TCPU before V200R002B470D13SP00C00 and WebUI before V100R007B100D03SP01C03, E5180s-22 before 21.270.21.00.00, and E586Bs-2 before 21.322.10.00.889 allow remote attackers to hijack the authentication of users ...

CVE-2014-7137
Published: 2014-11-21
Multiple SQL injection vulnerabilities in Dolibarr ERP/CRM before 3.6.1 allow remote authenticated users to execute arbitrary SQL commands via the (1) contactid parameter in an addcontact action, (2) ligne parameter in a swapstatut action, or (3) project_ref parameter to projet/tasks/contact.php; (4...

CVE-2014-7871
Published: 2014-11-21
SQL injection vulnerability in Open-Xchange (OX) AppSuite before 7.4.2-rev36 and 7.6.x before 7.6.0-rev23 allows remote authenticated users to execute arbitrary SQL commands via a crafted jslob API call.

Best of the Web
Dark Reading Radio
Archived Dark Reading Radio
Now that the holiday season is about to begin both online and in stores, will this be yet another season of nonstop gifting to cybercriminals?