Risk
4/25/2011
02:51 PM
50%
50%

Users Still Careless With Email

Company employees still consistently send confidential and sensitive information via email in violation of rules and regulations, according to a survey by VaporStream.

While not necessarily a surprise, secure email is a huge problem for enterprises. In a survey of how people use email shows that employees may be a bit too loose with their email use when it comes to sensitive and protected information, according to secure messaging service provider VaporStream. Of course, the results play into the services the messaging provider offers, but the results are nonetheless scary for any business--especially those in regulated industries.

For instance, respondents were asked: "Have your or any member of your organization ever sent information via email that was in violation of regulatory compliance?" An unexpectedly high 73.7% of those from companies with 100 or more employees said they did so accidently. Another 28% admitted to doing so intentionally. Smaller businesses faired better, perhaps because many of them escape the regulatory grip. Roughly 25% of those organizations answered yes to "accidentally" or "intentionally."

It also appears "sender's remorse" is a common affliction. About 50% indicated that they have worried about what might happen to emails after they sent them. Around 20% said that emails have "haunted" them after being sent.

A surprisingly low 3 out of 10 respondents said that they send private and confidential business information by email. One would think that figure would be close to 100%.

About 10% of respondents say they have accidently leaked confidential information. And 60% of those surveyed have accidently hit "reply all" when responding to an e-mail.

The question is, after about 40 years of using email, why don't we have a better handle on sharing data more securely with it? Security awareness training might help, but probably not a lot. Some companies may consider sanctioning employees who abuse email by sending regulated information insecurely, while others may let users know that their work emails are monitored.

Comment  | 
Print  | 
More Insights
Register for Dark Reading Newsletters
White Papers
Cartoon
Current Issue
Dark Reading Tech Digest, Dec. 19, 2014
Software-defined networking can be a net plus for security. The key: Work with the network team to implement gradually, test as you go, and take the opportunity to overhaul your security strategy.
Flash Poll
Video
Slideshows
Twitter Feed
Dark Reading - Bug Report
Bug Report
Enterprise Vulnerabilities
From DHS/US-CERT's National Vulnerability Database
CVE-2014-4632
Published: 2015-01-31
VMware vSphere Data Protection (VDP) 5.1, 5.5 before 5.5.9, and 5.8 before 5.8.1 does not properly verify X.509 certificates from vCenter Server SSL servers, which allows man-in-the-middle attackers to spoof servers, and bypass intended backup and restore access restrictions, via a crafted certifica...

CVE-2014-7287
Published: 2015-01-31
The key-management component in Symantec PGP Universal Server and Encryption Management Server before 3.3.2 MP7 allows remote attackers to trigger unintended content in outbound e-mail messages via a crafted key UID value in an inbound e-mail message, as demonstrated by the outbound Subject header.

CVE-2014-7288
Published: 2015-01-31
Symantec PGP Universal Server and Encryption Management Server before 3.3.2 MP7 allow remote authenticated administrators to execute arbitrary shell commands via a crafted command line in a database-backup restore action.

CVE-2014-8266
Published: 2015-01-31
Multiple cross-site scripting (XSS) vulnerabilities in the note-creation page in QPR Portal 2014.1.1 and earlier allow remote attackers to inject arbitrary web script or HTML via the (1) title or (2) body field.

CVE-2014-8267
Published: 2015-01-31
Cross-site scripting (XSS) vulnerability in QPR Portal 2014.1.1 and earlier allows remote attackers to inject arbitrary web script or HTML via the RID parameter.

Best of the Web
Dark Reading Radio
Archived Dark Reading Radio
If you’re a security professional, you’ve probably been asked many questions about the December attack on Sony. On Jan. 21 at 1pm eastern, you can join a special, one-hour Dark Reading Radio discussion devoted to the Sony hack and the issues that may arise from it.