Risk
8/30/2010
01:13 PM
50%
50%

IT Security Unleashes Employee Complaints

Protecting enterprise data and systems while maintaining employee productivity is a delicate balance for CIOs, finds Robert Half survey.




Slideshows: 12 CIOs' 'Career Killer' Pet Peeves
(click for larger image and for full photo gallery)
For 12% of CIOs, hearing complaints from employees over IT security measures -- specifically, limits on their access to certain types of websites or networks while using the office network -- is a common occurrence. Meanwhile, 29% of CIOs say such gripes are at least "somewhat common."

The numbers come from a survey of more than CIOs, selected randomly from companies in the United States with 100 or more employees, conducted by staffing firm Robert Half Technology.

"There will always be employees who feel IT security policies are too restrictive," said John Reed, executive director of Robert Half Technology, in a statement. "But in most situations, robust information security measures are necessary to protect sensitive data and an organization's network integrity from increasingly sophisticated threats."

On the other hand, said Reed, if too many people are complaining, then maybe it's time to reevaluate whether an organization's security policies have come down on the wrong side of the security-versus-productivity equation.

Rather than worrying whether their security policies are too restrictive, however, many organizations have a more fundamental problem: they lack any security policies, or else mechanisms for automatically enforcing those policies.

The result in either case is the same: employees often take their chances, ignoring any rules that they think are slowing them down, such as social networking restrictions or file transfer rules. According to numerous studies, when it comes to flouting security policies, IT personnel can be amongst the worst offenders.

But if corporate security or web access rules are cramping your style and making it harder to do your job, Reed recommends speaking up. "Some policies may simply be outdated and no longer make sense," he said. "Asking someone in your organization's IT department why access is restricted is often one of the quickest ways to resolve an issue."

If policies aren't judged to be outdated, he suggests talking up the business reasons for why they should change. "If employees can't access a client's website or a professional networking site that can generate business, it will probably be an easy case to make," he said.

Comment  | 
Print  | 
More Insights
Comments
Newest First  |  Oldest First  |  Threaded View
Register for Dark Reading Newsletters
White Papers
Video
Cartoon Contest
Write a Caption, Win a Starbucks Card! Click Here
Latest Comment: just wondering...Thanx
Current Issue
Security Operations and IT Operations: Finding the Path to Collaboration
A wide gulf has emerged between SOC and NOC teams that's keeping both of them from assuring the confidentiality, integrity, and availability of IT systems. Here's how experts think it should be bridged.
Flash Poll
New Best Practices for Secure App Development
New Best Practices for Secure App Development
The transition from DevOps to SecDevOps is combining with the move toward cloud computing to create new challenges - and new opportunities - for the information security team. Download this report, to learn about the new best practices for secure application development.
Slideshows
Twitter Feed
Dark Reading - Bug Report
Bug Report
Enterprise Vulnerabilities
From DHS/US-CERT's National Vulnerability Database
CVE-2017-0290
Published: 2017-05-09
NScript in mpengine in Microsoft Malware Protection Engine with Engine Version before 1.1.13704.0, as used in Windows Defender and other products, allows remote attackers to execute arbitrary code or cause a denial of service (type confusion and application crash) via crafted JavaScript code within ...

CVE-2016-10369
Published: 2017-05-08
unixsocket.c in lxterminal through 0.3.0 insecurely uses /tmp for a socket file, allowing a local user to cause a denial of service (preventing terminal launch), or possibly have other impact (bypassing terminal access control).

CVE-2016-8202
Published: 2017-05-08
A privilege escalation vulnerability in Brocade Fibre Channel SAN products running Brocade Fabric OS (FOS) releases earlier than v7.4.1d and v8.0.1b could allow an authenticated attacker to elevate the privileges of user accounts accessing the system via command line interface. With affected version...

CVE-2016-8209
Published: 2017-05-08
Improper checks for unusual or exceptional conditions in Brocade NetIron 05.8.00 and later releases up to and including 06.1.00, when the Management Module is continuously scanned on port 22, may allow attackers to cause a denial of service (crash and reload) of the management module.

CVE-2017-0890
Published: 2017-05-08
Nextcloud Server before 11.0.3 is vulnerable to an inadequate escaping leading to a XSS vulnerability in the search module. To be exploitable a user has to write or paste malicious content into the search dialogue.

Dark Reading Radio
Archived Dark Reading Radio
In past years, security researchers have discovered ways to hack cars, medical devices, automated teller machines, and many other targets. Dark Reading Executive Editor Kelly Jackson Higgins hosts researcher Samy Kamkar and Levi Gundert, vice president of threat intelligence at Recorded Future, to discuss some of 2016's most unusual and creative hacks by white hats, and what these new vulnerabilities might mean for the coming year.