Analytics
10/1/2013
06:48 AM
Dark Reading
Dark Reading
Products and Releases
Connect Directly
RSS
E-Mail
50%
50%

Panorama9 Updates MSP Partner Program

Additions include new team collaboration tools, user management permissions, deeper Zendesk integration

San Francisco – Panorama9 , a cloud-based IT management platform, has released an update to its Partner Program to offer MSPs an increased level of support and control with their clients. The combination of sleek new features puts Panorama9 among the most sophisticated web-based MSP offerings available today.

The update provides MSPs with advanced user management tools, templates for a standardized notification system, and a new design. In addition to being able to monitor vulnerabilities, server outages, and compliance issues for multiple clients from a single dashboard, the Panorama9 MSP solution now includes:

- Enhanced collaboration tools that let users assign responsibilities and add notes about client details and procedures

- Greater granularity on admin permission tools: partners can select which users have access to which clients

- Templates for client notifications and weekly/monthly reports

- Advanced Zendesk integration that lets partners track multiple clients through one helpdesk account while keeping a full overview of individual client details like alarms and notifications

- Seamless integration with other helpdesk systems

MSPs can also now give clients secure access to their own dashboards and network status. This new level of transparency makes it easy for MSPs to demonstrate the value they bring to a client organization on a continual basis for managing and supporting their network and all devices.

"The latest additions give both MSPs and their clients the peace of mind that all areas of concern are being properly monitored and addressed," says Panorama9 CEO, Allan Thorvaldsen, "No matter how many clients an MSP has, they can track all activity and alerts from a single view, then easily drill down and focus on a particular area or client."

Already known for its sleek, simple design, Panorama9 has further fine-tuned its design. Thorvaldsen continues, "We're blowing the competition out of the water in terms of ease-of-use. Alternative MSP solutions look quite outdated and clunky in comparison."

Like the core product, the MSP Interface monitors mixed environments and remote machines, and is currently available for a free trial at . For more information on partnership details and platform features, please email partners@panorama9.com.

ABOUT PANORAMA9

Panorama9 is a cloud-based IT management platform bundled into a single dashboard to show you everything about your company's assets, IT availability, security vulnerabilities, and non-compliant systems. Your organization can cut its IT costs through improved up-time without having an infrastructure to deploy or manage. Panorama9 was founded in 2010 and has received a $900,000 seed round and have offices in San Francisco, CA and Copenhagen, Denmark.

Comment  | 
Print  | 
More Insights
Register for Dark Reading Newsletters
Partner Perspectives
What's This?
In a digital world inundated with advanced security threats, Intel Security seeks to transform how we live and work to keep our information secure. Through hardware and software development, Intel Security delivers robust solutions that integrate security into every layer of every digital device. In combining the security expertise of McAfee with the innovation, performance, and trust of Intel, this vision becomes a reality.

As we rely on technology to enhance our everyday and business life, we must too consider the security of the intellectual property and confidential data that is housed on these devices. As we increase the number of devices we use, we increase the number of gateways and opportunity for security threats. Intel Security takes the “security connected” approach to ensure that every device is secure, and that all security solutions are seamlessly integrated.
Featured Writers
White Papers
Cartoon
Current Issue
Dark Reading's October Tech Digest
Fast data analysis can stymie attacks and strengthen enterprise security. Does your team have the data smarts?
Flash Poll
Threat Intel Today
Threat Intel Today
The 397 respondents to our new survey buy into using intel to stay ahead of attackers: 85% say threat intelligence plays some role in their IT security strategies, and many of them subscribe to two or more third-party feeds; 10% leverage five or more.
Video
Slideshows
Twitter Feed
Dark Reading - Bug Report
Bug Report
Enterprise Vulnerabilities
From DHS/US-CERT's National Vulnerability Database
CVE-2014-7298
Published: 2014-10-24
adsetgroups in Centrify Server Suite 2008 through 2014.1 and Centrify DirectControl 3.x through 4.2.0 on Linux and UNIX allows local users to read arbitrary files with root privileges by leveraging improperly protected setuid functionality.

CVE-2014-8346
Published: 2014-10-24
The Remote Controls feature on Samsung mobile devices does not validate the source of lock-code data received over a network, which makes it easier for remote attackers to cause a denial of service (screen locking with an arbitrary code) by triggering unexpected Find My Mobile network traffic.

CVE-2014-0619
Published: 2014-10-23
Untrusted search path vulnerability in Hamster Free ZIP Archiver 2.0.1.7 allows local users to execute arbitrary code and conduct DLL hijacking attacks via a Trojan horse dwmapi.dll that is located in the current working directory.

CVE-2014-2230
Published: 2014-10-23
Open redirect vulnerability in the header function in adclick.php in OpenX 2.8.10 and earlier allows remote attackers to redirect users to arbitrary web sites and conduct phishing attacks via a URL in the (1) dest parameter to adclick.php or (2) _maxdest parameter to ck.php.

CVE-2014-7281
Published: 2014-10-23
Cross-site request forgery (CSRF) vulnerability in Shenzhen Tenda Technology Tenda A32 Router with firmware 5.07.53_CN allows remote attackers to hijack the authentication of administrators for requests that reboot the device via a request to goform/SysToolReboot.

Best of the Web
Dark Reading Radio
Archived Dark Reading Radio
Follow Dark Reading editors into the field as they talk with noted experts from the security world.