Endpoint

1/25/2018
01:04 PM
100%
0%

New Voice MFA Tool Uses Machine Learning

Pindrop claims its new multi-factor authentication solution that uses the "Deep Voice" engine could save call centers up to $1 per call.

Voice security company Pindrop today announced the release of Deep Voice, a new voice biometrics engine that uses deep neural network machine learning technology, and the release of Pindrop Passport, a new multi-factor authentication product that is powered by the Deep Voice engine.

According to Pindrop, the Deep Voice engine can recognize a repeat caller regardless of whether there is background noise, whether they are making only short utterances, and whether they're speaking to an interactive voice response system, or a human call center agent. The engine uses whitelisting, blacklisting and anomaly detection. The individual's voice is analyzed every time they call, thereby strengthening the credential with every call.

The Pindrop Passport product combines Deep Voice, device authentication, and behavior analytics to create a passive multi-factor authentication solution that call centers can use to confirm callers' identity - instead of requesting personal information that might have been exposed in a data breach.  

Pindrop claims that Passport could reduce call handle times by up to 55 seconds and call center operations by up to $1 per call, as well as reduce fraud. 

Read more information here.

Dark Reading's Quick Hits delivers a brief synopsis and summary of the significance of breaking news events. For more information from the original source of the news item, please follow the link provided in this article. View Full Bio

Comment  | 
Print  | 
More Insights
Comments
Newest First  |  Oldest First  |  Threaded View
How Cybercriminals Clean Their Dirty Money
Alexon Bell, Global Head of AML & Compliance, Quantexa,  1/22/2019
Facebook Shuts Hundreds of Russia-Linked Pages, Accounts for Disinformation
Sara Peters, Senior Editor at Dark Reading,  1/17/2019
Register for Dark Reading Newsletters
White Papers
Video
Cartoon Contest
Write a Caption, Win a Starbucks Card! Click Here
Latest Comment: "He's not that smart. He's running iOS 11 on a 5c."
Current Issue
The Year in Security 2018
This Dark Reading Tech Digest explores the biggest news stories of 2018 that shaped the cybersecurity landscape.
Flash Poll
How Enterprises Are Attacking the Cybersecurity Problem
How Enterprises Are Attacking the Cybersecurity Problem
Data breach fears and the need to comply with regulations such as GDPR are two major drivers increased spending on security products and technologies. But other factors are contributing to the trend as well. Find out more about how enterprises are attacking the cybersecurity problem by reading our report today.
Twitter Feed
Dark Reading - Bug Report
Bug Report
Enterprise Vulnerabilities
From DHS/US-CERT's National Vulnerability Database
CVE-2018-20742
PUBLISHED: 2019-01-24
An issue was discovered in UC Berkeley RISE Opaque before 2018-12-01. There is no boundary check on ocall_malloc. The return value could be a pointer to enclave memory. It could cause an arbitrary enclave memory write.
CVE-2019-6486
PUBLISHED: 2019-01-24
Go before 1.10.8 and 1.11.x before 1.11.5 mishandles P-521 and P-384 elliptic curves, which allows attackers to cause a denial of service (CPU consumption) or possibly conduct ECDH private key recovery attacks.
CVE-2018-17693
PUBLISHED: 2019-01-24
This vulnerability allows remote attackers to execute arbitrary code on vulnerable installations of Foxit PhantomPDF 9.2.0.9297. User interaction is required to exploit this vulnerability in that the target must visit a malicious page or open a malicious file. The specific flaw exists within the con...
CVE-2018-17694
PUBLISHED: 2019-01-24
This vulnerability allows remote attackers to execute arbitrary code on vulnerable installations of Foxit PhantomPDF 9.2.0.9297. User interaction is required to exploit this vulnerability in that the target must visit a malicious page or open a malicious file. The specific flaw exists within the han...
CVE-2018-17695
PUBLISHED: 2019-01-24
This vulnerability allows remote attackers to execute arbitrary code on vulnerable installations of Foxit PhantomPDF 9.2.0.9297. User interaction is required to exploit this vulnerability in that the target must visit a malicious page or open a malicious file. The specific flaw exists within the han...