Endpoint

1/25/2018
01:04 PM
100%
0%

New Voice MFA Tool Uses Machine Learning

Pindrop claims its new multi-factor authentication solution that uses the "Deep Voice" engine could save call centers up to $1 per call.

Voice security company Pindrop today announced the release of Deep Voice, a new voice biometrics engine that uses deep neural network machine learning technology, and the release of Pindrop Passport, a new multi-factor authentication product that is powered by the Deep Voice engine.

According to Pindrop, the Deep Voice engine can recognize a repeat caller regardless of whether there is background noise, whether they are making only short utterances, and whether they're speaking to an interactive voice response system, or a human call center agent. The engine uses whitelisting, blacklisting and anomaly detection. The individual's voice is analyzed every time they call, thereby strengthening the credential with every call.

The Pindrop Passport product combines Deep Voice, device authentication, and behavior analytics to create a passive multi-factor authentication solution that call centers can use to confirm callers' identity - instead of requesting personal information that might have been exposed in a data breach.  

Pindrop claims that Passport could reduce call handle times by up to 55 seconds and call center operations by up to $1 per call, as well as reduce fraud. 

Read more information here.

Dark Reading's Quick Hits delivers a brief synopsis and summary of the significance of breaking news events. For more information from the original source of the news item, please follow the link provided in this article. View Full Bio

Comment  | 
Print  | 
More Insights
Comments
Newest First  |  Oldest First  |  Threaded View
WSJ Report: Facebook Breach the Work of Spammers, Not Nation-State Actors
Curtis Franklin Jr., Senior Editor at Dark Reading,  10/19/2018
The Browser Is the New Endpoint
Rajesh Ranganathan, Product Manager at ManageEngine,  10/23/2018
Good Times in Security Come When You Least Expect Them
Joshua Goldfarb, Co-founder & Chief Product Officer, IDRRA ,  10/23/2018
Register for Dark Reading Newsletters
White Papers
Video
Cartoon
Current Issue
Flash Poll
The Risk Management Struggle
The Risk Management Struggle
The majority of organizations are struggling to implement a risk-based approach to security even though risk reduction has become the primary metric for measuring the effectiveness of enterprise security strategies. Read the report and get more details today!
Twitter Feed
Dark Reading - Bug Report
Bug Report
Enterprise Vulnerabilities
From DHS/US-CERT's National Vulnerability Database
CVE-2018-10839
PUBLISHED: 2018-10-16
Qemu emulator <= 3.0.0 built with the NE2000 NIC emulation support is vulnerable to an integer overflow, which could lead to buffer overflow issue. It could occur when receiving packets over the network. A user inside guest could use this flaw to crash the Qemu process resulting in DoS.
CVE-2018-13399
PUBLISHED: 2018-10-16
The Microsoft Windows Installer for Atlassian Fisheye and Crucible before version 4.6.1 allows local attackers to escalate privileges because of weak permissions on the installation directory.
CVE-2018-18381
PUBLISHED: 2018-10-16
Z-BlogPHP 1.5.2.1935 (Zero) has a stored XSS Vulnerability in zb_system/function/c_system_admin.php via the Content-Type header during the uploading of image attachments.
CVE-2018-18382
PUBLISHED: 2018-10-16
Advanced HRM 1.6 allows Remote Code Execution via PHP code in a .php file to the user/update-user-avatar URI, which can be accessed through an "Update Profile" "Change Picture" (aka user/edit-profile) action.
CVE-2018-18374
PUBLISHED: 2018-10-16
XSS exists in the MetInfo 6.1.2 admin/index.php page via the anyid parameter.