Risk
11/22/2013
02:18 PM
Connect Directly
RSS
E-Mail

LG Admits Smart TVs Spied On Users

LG admits it collected information on consumers' viewing habits, promises firmware update to honor opt-out requests.

Comment  | 
Print  | 
Comments
Newest First  |  Oldest First  |  Threaded View
Page 1 / 2   >   >>
Mathew
50%
50%
Mathew,
User Rank: Apprentice
12/2/2013 | 6:28:09 AM
Re: even when disable
Agreed, Shepy. If LG was sending anonymized usage data -- as smartphones do (assuming it's anonymized) -- to test latency and software performance or firmware bugs, that would be one thing. But this is for unalloyed marketing and tracking purposes.
Shepy
50%
50%
Shepy,
User Rank: Apprentice
11/28/2013 | 7:13:07 AM
even when disable
Having it still report this stuff back even after it had been deselected in the options amounts to intentional spying imo
SachinEE
50%
50%
SachinEE,
User Rank: Apprentice
11/27/2013 | 1:54:15 AM
Re : LG Admits Smart TVs Spied On Users
@ Michael Endler, you are right. LG has not been clever enough otherwise they are not doing any different from other companies. It seems they made a mistake or maybe they were not smart enough technologically to hide that option in preferences. They had better removed that option altogether so that users had to wait for some "Snowden" to tell them about LG's spying.
SachinEE
50%
50%
SachinEE,
User Rank: Apprentice
11/27/2013 | 1:54:11 AM
Re : LG Admits Smart TVs Spied On Users
Enough with these prying terms and conditions buried deep within a mile long terms and conditions page. Whenever we find something flouting our privacy so shamelessly, we get the similar answer that you agreed to the terms and conditions. It is easy for manufacturers or service providers to tell the customers every term and condition about payable money in plain terms and bury such information deep down making it ever more impossible to read.
J_Brandt
50%
50%
J_Brandt,
User Rank: Apprentice
11/24/2013 | 4:38:27 PM
Next
Your phone reports where you've been and who you know.  Your TV reports what you watch.  Next will be your refrigerator reporting on what food you eat. 
Brian.Dean
50%
50%
Brian.Dean,
User Rank: Apprentice
11/23/2013 | 11:16:00 AM
Re: Sheesh
FFrancisco, yes you are right in that any service that makes recommendation is going to either have primary information or secondary information about a user.

But your last line is confusing me, yes LG and Samsung is there but then there is also Sony, Toshiba, Panasonic and not to mention so many others. Making a comparison between Classes might be possible if we isolate any two brands, but here both brands do not even have simpler Classes, and if we get into features, aesthetic design, picture quality, user interface and remote controls then it will all mount to preference.

The kind of benefits that data can provide would make a product so cheap that either everyone would be using the techniques or that the firm that is the only one using it would be at the top however, even with Samsung being the top 4 entries in a refined search that only lists LG/Samsung and Smart TV it would be unfair to say that Samsung is considerably less expensive because even the Classes do not match.   
FFrancisco
50%
50%
FFrancisco,
User Rank: Apprentice
11/23/2013 | 10:20:18 AM
Re: Sheesh
Any product that "makes recommendation based on users previous viewing preferences " is saving that info on a server somwhere. So Smart TV's as well as services are collecting data so they can provide the content the user is requesting. And yes, LG Smart TV's are considerably less expensive than Samsung Smart TV's.
Brian.Dean
50%
50%
Brian.Dean,
User Rank: Apprentice
11/23/2013 | 9:16:10 AM
Re: Sheesh
YouTube has been doing the same thing but we don't mind. And at times I have even liked it when YouTube sends me an ad to watch a 23 minute long TED Talk video in order to watch a 3 minute video that I have selected, even with the skip button I have watched their 23 minute advertisement.

I think the problem is that Smart TVs should not try to do things that the internet does, at least not at the same pace, and definitely Smart TVs should not rob my USB file names, that's something a legitimate internet company does not ever dream of doing.

So we watch YouTube and YouTube watches us, likewise we watch television and the television watches us , ok I can live with that but only if LG's Smart TVs are cheaper then say Samsung's Smart TVs.
Joe Stanganelli
50%
50%
Joe Stanganelli,
User Rank: Apprentice
11/22/2013 | 10:48:38 PM
Re: Sheesh
@Tom: The second-to-top step is for your paint can and tools.  The top step is for your beer.  ;)
jwaters974
50%
50%
jwaters974,
User Rank: Apprentice
11/22/2013 | 8:00:13 PM
easy solution -
don't buy LG products period
Page 1 / 2   >   >>
Register for Dark Reading Newsletters
White Papers
Cartoon
Current Issue
Flash Poll
Video
Slideshows
Twitter Feed
Dark Reading - Bug Report
Bug Report
Enterprise Vulnerabilities
From DHS/US-CERT's National Vulnerability Database
CVE-2013-2595
Published: 2014-08-31
The device-initialization functionality in the MSM camera driver for the Linux kernel 2.6.x and 3.x, as used in Qualcomm Innovation Center (QuIC) Android contributions for MSM devices and other products, enables MSM_CAM_IOCTL_SET_MEM_MAP_INFO ioctl calls for an unrestricted mmap interface, which all...

CVE-2013-2597
Published: 2014-08-31
Stack-based buffer overflow in the acdb_ioctl function in audio_acdb.c in the acdb audio driver for the Linux kernel 2.6.x and 3.x, as used in Qualcomm Innovation Center (QuIC) Android contributions for MSM devices and other products, allows attackers to gain privileges via an application that lever...

CVE-2013-2598
Published: 2014-08-31
app/aboot/aboot.c in the Little Kernel (LK) bootloader, as distributed with Qualcomm Innovation Center (QuIC) Android contributions for MSM devices and other products, allows attackers to overwrite signature-verification code via crafted boot-image load-destination header values that specify memory ...

CVE-2013-2599
Published: 2014-08-31
A certain Qualcomm Innovation Center (QuIC) patch to the NativeDaemonConnector class in services/java/com/android/server/NativeDaemonConnector.java in Code Aurora Forum (CAF) releases of Android 4.1.x through 4.3.x enables debug logging, which allows attackers to obtain sensitive disk-encryption pas...

CVE-2013-6124
Published: 2014-08-31
The Qualcomm Innovation Center (QuIC) init scripts in Code Aurora Forum (CAF) releases of Android 4.1.x through 4.4.x allow local users to modify file metadata via a symlink attack on a file accessed by a (1) chown or (2) chmod command, as demonstrated by changing the permissions of an arbitrary fil...

Best of the Web
Dark Reading Radio
Archived Dark Reading Radio
This episode of Dark Reading Radio looks at infosec security from the big enterprise POV with interviews featuring Ron Plesco, Cyber Investigations, Intelligence & Analytics at KPMG; and Chris Inglis & Chris Bell of Securonix.