Attacks/Breaches
11/17/2009
06:04 PM
Connect Directly
Google+
LinkedIn
Twitter
RSS
E-Mail
50%
50%

T-Mobile Says Employees Sold Customer Data

A report issued by the U.K. Information Commission's Office calls for action against the unlawful sale of personal data.

T-Mobile employees are alleged to have stolen the personal information of thousands of customers and to have sold the data to rivals.

The Information Commissioner's Office (ICO) in the U.K. on Tuesday said that it had been approached by an unnamed mobile telephone service provider with information about employees believed to be selling customer data.

The data included mobile phone contract information and expiration dates.

In a statement on its Web site, T-Mobile said that it alerted the ICO when it learned that contract renewal information was being passed to third parties without its knowledge.

The mobile provider told the ICO that the information was being sold to competing service providers for lead generation: Competitors allegedly used the information to solicit T-Mobile customers whose contracts were about to expire.

"The customer information that was compromised contained no personal financial or security-related information whatsoever," the company said.

The ICO said that "substantial amounts of money have changed hands" and that a prosecution case is being prepared.

T-Mobile said it was "surprised" that its name had been publicly reported because it had been previously asked to keep all information about the incident confidential to avoid hindering the investigation and judicial proceedings.

"Whilst it is deeply regrettable that customer information has been misapproriated in this way, we have proactively supported the ICO to help stamp out what is a problem for the whole industry," said T-Mobile in its statement.

Information Commissioner Christopher Graham said that as more and more data is collected and as data collection systems become increasingly intertwined, the risk that such data may be abused will only increase.

"Many people will have wondered why and how they are being contacted by someone they do not know just before their existing phone contract is about to expire," said Graham in a statement. "We are considering the evidence with a view to prosecuting those responsible and I am keen to go much further and close down the entire unlawful industry in personal data."

InformationWeek has published an in-depth report on smartphone security. Download the report here (registration required).

Comment  | 
Print  | 
More Insights
Comments
Newest First  |  Oldest First  |  Threaded View
Register for Dark Reading Newsletters
White Papers
Video
Cartoon Contest
Current Issue
Five Emerging Security Threats - And What You Can Learn From Them
At Black Hat USA, researchers unveiled some nasty vulnerabilities. Is your organization ready?
Flash Poll
Dark Reading Strategic Security Report: The Impact of Enterprise Data Breaches
Dark Reading Strategic Security Report: The Impact of Enterprise Data Breaches
Social engineering, ransomware, and other sophisticated exploits are leading to new IT security compromises every day. Dark Reading's 2016 Strategic Security Survey polled 300 IT and security professionals to get information on breach incidents, the fallout they caused, and how recent events are shaping preparations for inevitable attacks in the coming year. Download this report to get a look at data from the survey and to find out what a breach might mean for your organization.
Slideshows
Twitter Feed
Dark Reading - Bug Report
Bug Report
Enterprise Vulnerabilities
From DHS/US-CERT's National Vulnerability Database
CVE-2013-7445
Published: 2015-10-15
The Direct Rendering Manager (DRM) subsystem in the Linux kernel through 4.x mishandles requests for Graphics Execution Manager (GEM) objects, which allows context-dependent attackers to cause a denial of service (memory consumption) via an application that processes graphics data, as demonstrated b...

CVE-2015-4948
Published: 2015-10-15
netstat in IBM AIX 5.3, 6.1, and 7.1 and VIOS 2.2.x, when a fibre channel adapter is used, allows local users to gain privileges via unspecified vectors.

CVE-2015-5660
Published: 2015-10-15
Cross-site request forgery (CSRF) vulnerability in eXtplorer before 2.1.8 allows remote attackers to hijack the authentication of arbitrary users for requests that execute PHP code.

CVE-2015-6003
Published: 2015-10-15
Directory traversal vulnerability in QNAP QTS before 4.1.4 build 0910 and 4.2.x before 4.2.0 RC2 build 0910, when AFP is enabled, allows remote attackers to read or write to arbitrary files by leveraging access to an OS X (1) user or (2) guest account.

CVE-2015-6333
Published: 2015-10-15
Cisco Application Policy Infrastructure Controller (APIC) 1.1j allows local users to gain privileges via vectors involving addition of an SSH key, aka Bug ID CSCuw46076.

Dark Reading Radio
Archived Dark Reading Radio
Security researchers are finding that there's a growing market for the vulnerabilities they discover and persistent conundrum as to the right way to disclose them. Dark Reading editors will speak to experts -- Veracode CTO and co-founder Chris Wysopal and HackerOne co-founder and CTO Alex Rice -- about bug bounties and the expanding market for zero-day security vulnerabilities.