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Trend Micro Issues Instructions On Restoring Web Site Access Should Conficker Worm Bite

How infected Internet users can regain access to security companies' Web sites in order to work with tech support to clean their computers, get information and tools on security updates
Cupertino, Calif. -- March 31, 2009 -- While the ultimate goal of the DOWNAD/Conficker worm still remains unknown, Trend Micro has discovered that those infected with the worm are blocked from entering the Web sites of security companies and prevented from receiving security updates or accessing customer support pages.

The following instructions and procedures will help victims restore access to Trend Micro and other security Web sites:

  • Stop the Client-Side DNS Cache service from a command line
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