The Google Toolbar ignored users' privacy choices, the lawsuit claims.

Thomas Claburn, Editor at Large, Enterprise Mobility

November 12, 2010

1 Min Read

Google was sued on November 5th for allegedly misrepresenting the way Google Toolbar functions.

According to a lawsuit filed in San Jose, Calif., on behalf of plaintiff Jason Weber, the Google Toolbar -- a user-installed browser toolbar -- tracked Web use even after such tracking had supposedly been disabled.

"Google has provided users inadequate and misleading disclosures regarding Toolbar and the control mechanisms that purport to implement users' Toolbar preferences," the complaint states. "Unbeknownst to users, these controls do not work as described."

The complaint also takes issue with the terminology in Google's privacy policy. It says that Google's language conflates the concept of a Web site and a URL and argues that in so doing, Google trivializes the privacy consequences of activating the Toolbar's "Enhanced Features."

That distinction is important, the complaint asserts, because a Web site can be identified simply as a domain, such as Google.com. But a URL may contain all sorts of potentially sensitive data appended after the directory path, such as cookie identifiers, queries, or other information.

A Google spokesperson said the company had not yet been served and thus couldn't comment.

The complaint draws heavily on a report published in January by Harvard assistant professor Benjamin Edelman. The report calls on Google to make sure that data transmission in the service of the Toolbar's Enhanced Features should terminate when disabled by the user and to cease nonconsensual data collection, specifically browsing data from users who have elected not to have browsing data collected.

Google updated Toolbar on January 26, 2010, to correct the flaw that had prevented user preferences from being honored. An attorney representing the plaintiff was not immediately available to explain why this lawsuit is being filed now.

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2010

About the Author(s)

Thomas Claburn

Editor at Large, Enterprise Mobility

Thomas Claburn has been writing about business and technology since 1996, for publications such as New Architect, PC Computing, InformationWeek, Salon, Wired, and Ziff Davis Smart Business. Before that, he worked in film and television, having earned a not particularly useful master's degree in film production. He wrote the original treatment for 3DO's Killing Time, a short story that appeared in On Spec, and the screenplay for an independent film called The Hanged Man, which he would later direct. He's the author of a science fiction novel, Reflecting Fires, and a sadly neglected blog, Lot 49. His iPhone game, Blocfall, is available through the iTunes App Store. His wife is a talented jazz singer; he does not sing, which is for the best.

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