Dark Reading is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them.Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

Vulnerabilities / Threats

12/3/2020
10:00 AM
Connect Directly
LinkedIn
RSS
E-Mail vvv
50%
50%

From FUD to Fix: Why the CISO-Vendor Partnership Needs to Change Now

CISOs and their staffs are up against too many systems, screens, and alerts, with too few solutions to effectively address pain points.

Memo to cybersecurity vendors: Enough already with the fear, uncertainty, and doubt (FUD) scenarios, followed by your "magic-bullet" solutions and sales pitches. CISOs' plates were full enough before the pandemic. Today, they are operating on perpetual overload, and they need real and immediate responses to their problems.

Why? Because they are much savvier about the modern nature of attacks and they now assume that they can and will get breached (or just as likely, already have been breached). So, they don't have time for FUD fog from dozens of vendors, each with a single-purpose solution to hawk. They realize that the cost and complexities of acquiring and implementing these tools cannot be sustained.

Related Content:

Cybersecurity Spending Hits 'Temporary Pause' Amid Pandemic

The Changing Face of Threat Intelligence

New on The Edge: 5 Signs Someone Might be Taking Advantage of Your Security Goodness

How could they? There are too many systems. Too many screens. Too many unmanaged devices with more on the way, thanks to embedded systems, BYOD, and the Internet of Things. There's too much information for beleaguered analysts to deal with as they struggle to assemble the "story" behind every single incident.

Then, there are the alerts — more than 10,000 a day for most security professionals, with roughly 80% of survey respondents stating that on average it takes about 10 minutes to investigate each alert, and nearly half suggesting a false-positive return of 50% or higher. All of this results in a simple yet foreboding reality: Bad "things" get missed. Analysts simply cannot get to everything.

CISOs understand that it isn't always possible to monitor every app, user, and endpoint. But they recognize that it is critical to have tools in place that enable their teams to identify where threats exist, so they block and/or remove them in real time, while minimizing impact.

This means vendors need to change their tune — now — if they want to be valued as true partners by CISOs who are still receiving the go-ahead for spending on cyber projects despite these challenges. Four out of five organizations will see their cybersecurity investment increase this year. Overall, the global cybersecurity market is forecast to exceed $326 billion by 2027, up from $167 billion today.

The upshot is there are still opportunities for vendors to deliver lasting, positive value, but CISOs are going to evaluate and choose more wisely. To deliver real fixes instead of dwelling upon FUD, vendors must incorporate the following into their partnership playbook.

Empower CISOs With Actionable Data
Hundreds of vendors pound on the door of CISOs with point solutions. But point solutions cannot take organizations to the next level of threat defense. Instead of constantly getting outpaced by the variety, speed, and sophistication of attacks, security teams will get ahead with tools that deliver durable, customizable, real-time contextual insights to find incidents quickly, and hunt for undiscovered attackers. They also thrive when these tools can provide actionable evidence of new threats as they are discovered, and allow that evidence to be incorporated into their other analytic tools, improving team members' capabilities as the landscape continues to shift.

Don't Hold Customers Ransom — Open Up to Open Source
Siloed, single-purpose proprietary products put CISOs in a box. The solutions do what they do but often make it hard for security analysts to see how or why an alert was generated. They normally don't offer access to the underlying data, which can be critical to understanding context. Open source communities are about building toward something better, sharing knowledge to expand upon an already-rich repository of resources.

By bringing security professionals together so they solve the problems that CISOs are seeing every day, open source validates the timeless adage that the whole is greater than the sum of its parts. By incorporating open source projects into their solutions, and contributing to those projects, vendors add significant value for their customers and can use their knowledge to be a true partner that will provide actionable data for analysis, forensics, and real-time response.

Be Transparent and Available
Ultimately, it's all about the customer, right? Yet CISOs frequently encounter interoperability issues as they attempt to swiftly deploy or replace solutions. Vendors must take a proactive role in transparently collaborating with other vendors to quickly resolve interoperability obstacles. They also bear the responsibility of ensuring that customers can easily and seamlessly integrate new technologies into their security stack while being available to them in case any issues arise. It is critical that CISOs see early value in their investments instead of headaches.

If organizations settle for vendors that rely on FUD to sell more point solutions, they will find themselves falling behind. CISOs shouldn't be satisfied by settling; they should insist on products and services from customer-first vendors that incorporate real-time data with community-generated insights. They must demand nothing less than productive partnerships that will stand up to whatever the adversary comes up with today ... and tomorrow.

Over a 35-year career in the Silicon Valley, MB served as CEO and director of multiple private and public companies, including Imperva and Coverity, creating more than $3 billion of shareholder value. In 2005, she received the Ernst & Young Entrepreneur of the Year award for ... View Full Bio
 

Recommended Reading:

Comment  | 
Print  | 
More Insights
Comments
Oldest First  |  Newest First  |  Threaded View
Commentary
How SolarWinds Busted Up Our Assumptions About Code Signing
Dr. Jethro Beekman, Technical Director,  3/3/2021
News
'ObliqueRAT' Now Hides Behind Images on Compromised Websites
Jai Vijayan, Contributing Writer,  3/2/2021
News
Attackers Turn Struggling Software Projects Into Trojan Horses
Robert Lemos, Contributing Writer,  2/26/2021
Register for Dark Reading Newsletters
White Papers
Video
Cartoon Contest
Write a Caption, Win an Amazon Gift Card! Click Here
Latest Comment: George has not accepted that the technology age has come to an end.
Current Issue
2021 Top Enterprise IT Trends
We've identified the key trends that are poised to impact the IT landscape in 2021. Find out why they're important and how they will affect you today!
Flash Poll
How Enterprises are Developing Secure Applications
How Enterprises are Developing Secure Applications
Recent breaches of third-party apps are driving many organizations to think harder about the security of their off-the-shelf software as they continue to move left in secure software development practices.
Twitter Feed
Dark Reading - Bug Report
Bug Report
Enterprise Vulnerabilities
From DHS/US-CERT's National Vulnerability Database
CVE-2020-28466
PUBLISHED: 2021-03-07
This affects all versions of package github.com/nats-io/nats-server/server. Untrusted accounts are able to crash the server using configs that represent a service export/import cycles. Disclaimer from the maintainers: Running a NATS service which is exposed to untrusted users presents a heightened r...
CVE-2021-27364
PUBLISHED: 2021-03-07
An issue was discovered in the Linux kernel through 5.11.3. drivers/scsi/scsi_transport_iscsi.c is adversely affected by the ability of an unprivileged user to craft Netlink messages.
CVE-2021-27365
PUBLISHED: 2021-03-07
An issue was discovered in the Linux kernel through 5.11.3. Certain iSCSI data structures do not have appropriate length constraints or checks, and can exceed the PAGE_SIZE value. An unprivileged user can send a Netlink message that is associated with iSCSI, and has a length up to the maximum length...
CVE-2021-27363
PUBLISHED: 2021-03-07
An issue was discovered in the Linux kernel through 5.11.3. A kernel pointer leak can be used to determine the address of the iscsi_transport structure. When an iSCSI transport is registered with the iSCSI subsystem, the transport's handle is available to unprivileged users via the sysfs file system...
CVE-2021-26294
PUBLISHED: 2021-03-07
An issue was discovered in AfterLogic Aurora through 7.7.9 and WebMail Pro through 7.7.9. They allow directory traversal to read files (such as a data/settings/settings.xml file containing admin panel credentials), as demonstrated by dav/server.php/files/personal/%2e%2e when using the caldav_public_...