The New Year's Eve malware attack forced Travelex employees to resort to manual operations.

Dark Reading Staff, Dark Reading

January 3, 2020

1 Min Read

Foreign exchange network Travelex has shut down its mobile app and online services after a malware attack discovered on New Year's Eve.

The London-based organization is a subsidiary of Finablr, a global network for payments and foreign exchange solutions. Travelex has a presence in 27 countries and more than 1,200 retail stores at on-airport and off-airport locations. Its branches are still operating, the Wall Street Journal reports, but workers had to rely on manual transactions on January 2. Travelex's internal email system is also down, the report says.

In a tweet posted the same day, Travelex UK confirmed it's "having IT issues" in response to a customer who pointed out its website was displaying a server error. "At this stage, we're unable to perform transactions on the website or through the app," the company wrote.

Third-party investigators are analyzing the attack to determine where it started and the type of malware used. At the time of writing, its UK and corporate websites were both still offline.

Read more details here.

Edgepromohorizontal.jpgCheck out The Edge, Dark Reading's new section for features, threat data, and in-depth perspectives. Today's top story: "SIM Swapping Attacks: What They Are & How to Stop Them."

About the Author(s)

Dark Reading Staff

Dark Reading

Dark Reading is a leading cybersecurity media site.

Keep up with the latest cybersecurity threats, newly discovered vulnerabilities, data breach information, and emerging trends. Delivered daily or weekly right to your email inbox.

You May Also Like


More Insights