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Threat Intelligence

4/17/2019
09:00 AM
Jai Vijayan
Jai Vijayan
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7 Tips for an Effective Employee Security Awareness Program

Breaches and compliance requirements have heightened the need for continuous and effective employee training, security experts say.
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Assess and Identify the Problem Areas

Before you get started, do an initial assessment to identify the problem areas, says Amy Baker, vice president of security awareness training strategy and development at Proofpoint. The assessment can be anything from a broad phishing test to a question-based cybersecurity knowledge assessment. 'This knowledge can be used to inform the larger program that the organization rolls out, as each module selected can be targeted to improve a specific problem area identified in the assessment,' Baker says.

But don't just assess current security capabilities and knowledge. Also evaluate employee attitudes before rolling out a training program, advises Lisa Plaggemier, chief evangelist at Infosec, a provider of IT security education and workforce security awareness services. 'Do they view security as a roadblock, a barrier to time to revenue, or the 'department of no?' she says. 'If so, you've got to change the culture, not just train people to spot phishing emails.'

In addition, remember that you can't have a one-size-fits-all security-training program. Different roles have different needs, so you need to approach your program that way, too, Plaggemier says.

Image Source: Shutterstock

Assess and Identify the Problem Areas

Before you get started, do an initial assessment to identify the problem areas, says Amy Baker, vice president of security awareness training strategy and development at Proofpoint. The assessment can be anything from a broad phishing test to a question-based cybersecurity knowledge assessment. "This knowledge can be used to inform the larger program that the organization rolls out, as each module selected can be targeted to improve a specific problem area identified in the assessment," Baker says.

But don't just assess current security capabilities and knowledge. Also evaluate employee attitudes before rolling out a training program, advises Lisa Plaggemier, chief evangelist at Infosec, a provider of IT security education and workforce security awareness services. "Do they view security as a roadblock, a barrier to time to revenue, or the 'department of no?" she says. "If so, you've got to change the culture, not just train people to spot phishing emails."

In addition, remember that you can't have a one-size-fits-all security-training program. Different roles have different needs, so you need to approach your program that way, too, Plaggemier says.

Image Source: Shutterstock

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REISEN1955
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REISEN1955,
User Rank: Ninja
4/17/2019 | 10:36:38 AM
On training
It is amazing how many security breach issues are directly related to phishing.  Employees should know better by now but they still click on that invoice for something they never bought or an email from the chairman asking 5 min of their time.  Mis-spellings too.  All these are dead give-away signs that they ignore.  My rule: if you don't need it, don't read it, delete it.  Works fine.  Showing staff how complex and persistent threats are is great - stun and awe them.  And make learning fun - get pizza for a training session and jokes too.  You have to make it a smile event so they remember it.  And they HAVE TO REMEMBER it.  Office and home use too.    Humor - I toss in puzzle problems too.  Here are two great ones.

 5 US Presidents had last names that began with the letter H.  Name them.

 3 words ONLY begin with DW in the English language.  They are?

Users can be just curious.  I had one actuary (read that man with zero life) get the infamous Anna Kournikovia picture virus.  I confirmed that and then moron starts to move his mouse TO THE PICTURE.  If you click that i will terminate IT support for you for ever going foward!!!   And he said " then I shouldn't click it?"    EGAD they just want to see what it DOES!!!!    Curiosity killed the cat and data set. 
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