Verizon has been a prime supplier of managed services to small and medium businesses for many years. The company first started with network services and has branched into related areas. The vendor offers a number of services, however, the services sometimes can be delivered in a cookie cutter fashion that does not always match a customerï¿¼s business needs. In addition, the vendorï¿¼s services can be expensive.
Recently, the company has been facing more competition. Cable companies have been moving aggressively into the managed services market and have developed a wide ï¿¼ and ever expanding -- array of services. In addition, movement to the cloud has blurred the delimiters between Verizon and some of its traditional IT partners. Consequently, the company finds itself immersed in a highly volatile marketplace. Verizon has done a good job delivering services that appeal to small and medium businesses and moving into cloud fits with their desires. The company seems to have the resources and reputation to emerge as a key player in this market segment, however, customers will easily be able to find alternatives if the vendor fails to delivers robust, cost competitive security services.