4:19 PM -- Today is no different from yesterday or the day before: Nope, its just another day that Google has made things a little worse for Yours Truly. Full disclosure: I dont actually use Google anymore. Ive long since realized that Yahoos Overture actually has better results than Google and a much bigger index, which helps when searching for esoteric strings. So the only time I find myself on the search giant is when Im bug hunting or debugging someone elses problem.
That brings me to my first Google rant of the day. My girlfriend emailed me today, asking if Google was down. Clickity clickity... Nope, looks good to me. But it appeared that every time she went to the page, she was getting something that looked like this:
It appears that someone at her office did something that caused Google to basically shut down "search" for everyone in the office. Most Internet users would be helpless without Google, but thankfully my girlfriend knows the ways of Yahoo, so she continued about her day. But there are still hundreds of people at her company left without Google search for as yet-unknown reasons.
Google provides no way to rectify the situation, so guys like me end up playing tech support for them. I tell people to use another search engine. (Im probably not the best Google tech support person, am I? Im guessing they arent banking on me telling hundreds of people at a time to stay off their site.)
After the drama, I look through Technorati and find a spammer on Blogspot. (See Attackers Abuse Google Blogger .) The spammer has decided to take my content and re-post it as its own. That wouldnt be a problem, except that theyve posted it to the Google-owned Blogspot. Google isnt just a search company -- it's also an advertising company, and it often hosts security hole-ridden beta applications and spam. Youd think it would be easy enough to tell Google to cease and desist with the spam, but no. That would be too easy and responsible of Google. So heres the easy seven-step process for removing spammers content from Blogspot:
- Identify the content on Blogspot that is infringing on your copyright. (So far so good.)
- Show where your original content lives and the date that you posted it. (Easy enough.)
- Provide contact info. (Not sure why thats necessary to remove a spammer, but okay...)
- Include the statement I have a good faith belief that use of the copyrighted material described above on the allegedly infringing web pages is not authorized by the copyright owner, its agent, or the law. (Um... okay?)
- Include the statement I swear, under penalty of perjury, that the information in the notification is accurate and that I am the copyright owner or am authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. (Why didnt Google just add those two sentences together and make them one bullet?)
- Sign the paper. (Yes, PAPER... Right back to 1980 we go!)
- Send or fax the paper to Google. (I could have sworn Google was an Internet company!)
Google has actually made it harder to stop a spammer than it is to be a spammer. And people who have been infringed upon actually have to spend money -- long-distance phone call or postage -- to stop spammers on Googles own domain. This by no means guarantees that it will be removed in a timely manner, either. Isnt it time we demand Google fix its own problems rather than placing the burden on everyone else?
At a minimum, lets demand that Googles legal department start using email.