Sometimes it's not outright fraud, sometimes it's just negligence on the part of hospitals themselves for failing to properly protect patient data. Consider this recent story about patients at Mary Washington Hospital, who learned it was possible for anyone to look at the private medical information of about 803 maternity patients on the hospital's online registration system. A hospital spokesperson called the incident an "anomaly." Ten years of reporting on these types of breaches tells me its a high probability of neglecting to properly secure or patch the system. While there was no medical identity theft in this specific case (that we know of), such carelessness can and will certainly lead to more incidents.
Now, the U.S. Department of Health & Human Services (HHS) is showing more interest the role health care providers can play in combating medical identity theft in the face of new Federal Trade Commission rules that go into place Nov. 1.
According to this press release, many hospitals aren't even aware of the rules:
In October, both the HHS Office for Civil Rights (OCR) and the Office of the National Coordination for Health Information Technology (ONC) signaled that stronger actions to address the issues of identity theft and particularly medical identity theft are coming.
On Oct. 10, OCR said it was examining the FTC's identity theft regulations, as questions have been raised over whether violations of the so-called "Red Flag" rules could also constitute violations of the HIPAA privacy or security rules. There also have been no decisions on whether OCR or CMS would refer cases to the FTC when they receive complaints in their HIPAA enforcement systems.
Many health care organizations are not aware that they will come under FTC authority as a result of identity theft rules that were once thought to only apply to financial institutions and other lenders.
The Red Flag rules require any organization -- including nonprofits and government agencies not traditionally subject to FTC jurisdiction -- that does not require payment at the time it provides service to establish and maintain a program to spot and address possible ID theft.
In recent weeks, the FTC said the rules also applied to health care entities.
This is good news, even if these red flag rules from the FTC do overlap with HIPAA. Why? Because too few hospitals have been fined or sanctioned for failing to properly safeguard patient data -- like Mary Washington Hospital -- by adequately putting into place the precautions necessary to make sure someone's health privacy isn't violated by an avoidable "anomaly."