Dark Reading is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them.Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

Perimeter

Laptop Losses Total 12,000 Per Week at US Airports

Nearly 70% are never recovered; many go unreported

Companies lose a lot more laptops than they disclose, according to a report published Monday.

According to a study of 106 major U.S. airports and 800 business travelers published by the Ponemon Institute and Dell Computer, about 12,000 laptops are lost in airports each week. Only 30 percent of travelers ever recover the lost devices. Nearly half of the travelers say their laptops contain customer data or confidential business information.

The report offers a very different view from sources that collect breach disclosure information, such as Attrition.org, where only a few companies disclose laptop thefts each week. Many employees are embarrassed to report the loss of a laptop, and many companies don't report them, experts say.

"It’s staggering to learn that up to 600,000 laptops are lost in U.S. airports annually, many containing sensitive information that companies must account for," said Larry Ponemon, chairman and founder of the Ponemon Institute. "IT departments must re-evaluate the steps they’re taking to protect mobile professionals, the laptops they carry, and company data stored on mobile devices."

Dell used the report to support its launch of Dell ProSupport Mobility Services, a suite of modular asset and data protection services to help companies protect laptop computers and company information, especially when the computers are lost.

The Ponemon study indicates that most airport laptop losses occur at the security checkpoints or at the departure gates, where it's easy to leave things behind. More than 70 percent of business travelers say they feel rushed when trying to get on their flights, and 69 percent said they are usually carrying too many items while trying to catch their flights.

Los Angeles's LAX reported more laptop losses than any other airport, about 1,200 per week. Most of the airports said they generally keep the laptops for some period of times, then destroy them if they are unclaimed.

Sixty-five percent of the business travelers admit that they do not take steps to protect the confidential information contained on their laptops when traveling on business, according to the study. Forty-two percent say they don't back up their data before going on a trip. Fewer than 20 percent of respondents said they have whole disk encryption or file encryption on their machines.

Interestingly, only 1 percent of the respondents admitted personally losing a laptop computer. However, 84 percent say they know someone who has lost a laptop while traveling on business.

Have a comment on this story? Please click "Discuss" below. If you'd like to contact Dark Reading's editors directly, send us a message.

Tim Wilson is Editor in Chief and co-founder of Dark Reading.com, UBM Tech's online community for information security professionals. He is responsible for managing the site, assigning and editing content, and writing breaking news stories. Wilson has been recognized as one ... View Full Bio

Comment  | 
Print  | 
More Insights
Comments
Newest First  |  Oldest First  |  Threaded View
Manchester United Suffers Cyberattack
Dark Reading Staff 11/23/2020
As 'Anywhere Work' Evolves, Security Will Be Key Challenge
Robert Lemos, Contributing Writer,  11/23/2020
Register for Dark Reading Newsletters
White Papers
Video
Cartoon Contest
Write a Caption, Win an Amazon Gift Card! Click Here
Latest Comment: This comment is waiting for review by our moderators.
Current Issue
2021 Top Enterprise IT Trends
We've identified the key trends that are poised to impact the IT landscape in 2021. Find out why they're important and how they will affect you today!
Flash Poll
Twitter Feed
Dark Reading - Bug Report
Bug Report
Enterprise Vulnerabilities
From DHS/US-CERT's National Vulnerability Database
CVE-2020-25738
PUBLISHED: 2020-11-27
CyberArk Endpoint Privilege Manager (EPM) 11.1.0.173 allows attackers to bypass a Credential Theft protection mechanism by injecting a DLL into a process that normally has credential access, such as a Chrome process that reads credentials from a SQLite database.
CVE-2020-29144
PUBLISHED: 2020-11-27
In Ericsson BSCS iX R18 Billing & Rating iX R18, MX is a web base module in BSCS iX that is vulnerable to stored XSS via an Alert Dashboard comment. In most test cases, session hijacking was also possible by utilizing the XSS vulnerability. This potentially allows for full account takeover, or e...
CVE-2020-29145
PUBLISHED: 2020-11-27
In Ericsson BSCS iX R18 Billing & Rating iX R18, ADMX is a web base module in BSCS iX that is vulnerable to stored XSS via the name or description field to a solutionUnitServlet?SuName=UserReferenceDataSU Access Rights Group. In most test cases, session hijacking was also possible by utilizing t...
CVE-2020-29136
PUBLISHED: 2020-11-27
In cPanel before 90.0.17, 2FA can be bypassed via a brute-force approach (SEC-575).
CVE-2020-29137
PUBLISHED: 2020-11-27
cPanel before 90.0.17 allows self-XSS via the WHM Transfer Tool interface (SEC-577).