These results and other insights are detailed in the just released Global CIO Study 2009, which is the largest face-to-face survey of CIOs ever conducted. The study, titled "The New Voice of the CIO", represents the insights and vision of CIOs from 78 countries, 19 industries, and organizations of every size. The study reinforces the increasingly strategic role that CIOs are playing as visionary leaders and as drivers of innovation and financial growth. With an increased focus on data analytics, the survey also revealed that data reliability and security have emerged as increasingly urgent concerns, with 71 percent of CIOs planning to make additional investments in risk management and compliance.
Other key findings of the survey include:
"CIOs are investing in business analytics capabilities to help them improve decision-making at all levels," said Pat Toole, CIO of IBM. "In addition, in this challenging economy, CIOs understand that analytics can be key to new growth markets, whether it's new ways to manage a utility grid or smarter healthcare systems. Managing and leveraging new intelligence through analytics is something that today's CIO is pursuing to gain competitive advantage in these new markets."
As the role of the CIO itself transforms so do the types of projects they lead across their enterprises, which will allow CIOs to focus less time and resources on running internal infrastructure, and more time on transformation to help their companies grow revenue. CIOs are transforming their infrastructure to focus more on innovation and business value, rather than simply running IT.
In the study, CIOs also identified the top visionary projects that they are working on now or foresee implementing in the future, ranging from process improvement to taking advantage of technologies that can provide immediate and long-term financial impact, such as: business intelligence and analytics, virtualization and green IT, service oriented architectures (SOA), service management, and cloud computing. CIOs are also focusing on mobility solutions and unified communications, collaboration and social networking tools, and Web 2.0 projects, to enable more effective communications for employees, customers, and partners.
"Clearly the role of the CIO is changing dramatically. On the one hand they are trying to standardize routine processes and simplify their existing IT infrastructure to reduce costs, hence their growing interest in technologies such as Cloud computing," continued Pat Toole, CIO of IBM. "On the other hand, given the central role that today's CIO is playing in driving new business models, whether it's a Smart Grid system, an Intelligent Transport system, or a transparent food supply chain, it's not surprising that the amount of time they are now spending on driving new kinds of growth for their companies is growing considerably."
About the IBM 2009 CIO Study
The 2009 CIO Study is part of the IBM C-Suite Study Series. Published by the IBM Institute for Business Value, the C-Suite Study Series publishes in-depth studies for Chief Executive Officers, Chief Finance Officers, Chief Human Resource Officers and most recently, Chief Supply Chain Officers. The CIO Study included more than 2,500 face to face interviews, conducted over a four month period from January to April 2009. In addition to the detailed personal feedback, IBM also incorporated financial metrics and detailed statistical analysis into the findings.
The report also highlights a number of recommendations ranging from strategic business actions and use of key technologies that IBM has identified that CIOs can implement, based on CIO feedback from the study. The full 2009 CIO Study, podcasts and video interviews about the study are available at www.ibm.com/ciostudy, and a video with IBM CIO Pat Toole is available at http://www.youtube.com/watch?v=6AqSMCREXDE.