APPAPOLIS, Md. -- ContactWorks has selected Passfaces cognometric authentication solution to provide an additional layer of security to ensure that confidential corporate data and client files remain secure. ContactWorks, a customer contact center and consulting firm manages call center projects worldwide and provides a variety of customer-facing services to organizations of all sizes. Passfaces authentication capability will be used to secure data repositories and protect client information.
"Due to the nature of our business it is critical that we have the capability to protect our clients' corporate data at the employee level. Passfaces offers that kind of flexibility, enabling the administrator to easily set up individual employee access to specific accounts," said Tom Sultenfuss, president. "We are in essence a division of our client's organizations and we are responsible for keeping their confidential data private. The Passfaces product allows us to do that without inhibiting our productivity. In fact, we completed the transition in days and our employees find it easier to use than past logon procedures," he added.
Passfaces is an innovative, patented strong authentication technology that leverages the brain's innate cognitive ability to recognize human faces. Passfaces authenticates the person, rather than a device or piece of software and cannot be forgotten, lost or easily stolen. The technology meets all requirements for consumer authentication - security, usability, reliability, portability, manageability and low cost and provides a highly reliable strong authentication solution that builds customer confidence while supporting business risk management objectives.
"Call centers' rapid global expansion will only continue if clients' customer data is secured," said Paul Barrett, CEO Passfaces Corporation. "By deploying Passfaces strong authentication software, ContactWorks can demonstrate to clients that it has taken the necessary steps to protect data while delivering expected efficiencies."