Dark Reading is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them.Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

Risk

8/29/2008
07:00 AM
Connect Directly
Google+
Twitter
RSS
E-Mail
50%
50%

Bank's Lost Backup Tapes Contained IDs of 12 Million Clients

Headcount for Bank of New York Mellon's lost backup tapes rises from 4.2 million to 12 million personal identities

The Bank of New York Mellon said yesterday that the backup tapes that were lost by its courier earlier this year may have included personal information on 8 million more people than the initial 4.2 million it originally announced.

The unencrypted storage tapes from BNY Mellon Shareowner Services were lost by a courier earlier this year while transporting the tapes to an offsite storage location. A forensics investigation of the breach determined that there was significantly more sensitive data on the tapes than first thought.

“When we announced [the lost tapes] back in May, we said we were going to do a top to bottom review across the company and go back and review it again,” a Bank of New York Mellon spokesperson said. “When we discovered [there was] this additional data that may have non-public personal data on it, we brought in a third party” to help investigate it, the spokesperson said.

The individuals whose names, addresses, and Social Security numbers were on the tapes are clients of BNY Mellon Shareholder Services, which provides administrative suport to employee stock purchase programs, as well as other financial services. The bank is currently notifying these additional individuals, and has set up a Website for victims for information and updates.

The Bank of New York Mellon maintains that there’s been no evidence of abuse of the exposed personal data thus far. It is offering to the affected individuals two years of free credit monitoring; $25,000 in identity theft insurance with no deductible; and reimbursement for some credit freeze costs.

Meanwhile, the bank has been doing some in-house security rehabilitation, including an outside review of its policies, procedures, and controls, and moving to electronic, encrypted transmission of stored data where possible rather than the use of storage tapes. It’s also conducting employee education and awareness on data security.

Have a comment on this story? Please click "Discuss" below. If you'd like to contact Dark Reading's editors directly, send us a message.

Kelly Jackson Higgins is the Executive Editor of Dark Reading. She is an award-winning veteran technology and business journalist with more than two decades of experience in reporting and editing for various publications, including Network Computing, Secure Enterprise ... View Full Bio

Comment  | 
Print  | 
More Insights
Comments
Newest First  |  Oldest First  |  Threaded View
Data Privacy Protections for the Most Vulnerable -- Children
Dimitri Sirota, Founder & CEO of BigID,  10/17/2019
Sodinokibi Ransomware: Where Attackers' Money Goes
Kelly Sheridan, Staff Editor, Dark Reading,  10/15/2019
Register for Dark Reading Newsletters
White Papers
Video
Cartoon
Current Issue
7 Threats & Disruptive Forces Changing the Face of Cybersecurity
This Dark Reading Tech Digest gives an in-depth look at the biggest emerging threats and disruptive forces that are changing the face of cybersecurity today.
Flash Poll
2019 Online Malware and Threats
2019 Online Malware and Threats
As cyberattacks become more frequent and more sophisticated, enterprise security teams are under unprecedented pressure to respond. Is your organization ready?
Twitter Feed
Dark Reading - Bug Report
Bug Report
Enterprise Vulnerabilities
From DHS/US-CERT's National Vulnerability Database
CVE-2019-18216
PUBLISHED: 2019-10-20
** DISPUTED ** The BIOS configuration design on ASUS ROG Zephyrus M GM501GS laptops with BIOS 313 relies on the main battery instead of using a CMOS battery, which reduces the value of a protection mechanism in which booting from a USB device is prohibited. Attackers who have physical laptop access ...
CVE-2019-18214
PUBLISHED: 2019-10-19
The Video_Converter app 0.1.0 for Nextcloud allows denial of service (CPU and memory consumption) via multiple concurrent conversions because many FFmpeg processes may be running at once. (The workload is not queued for serial execution.)
CVE-2019-18202
PUBLISHED: 2019-10-19
Information Disclosure is possible on WAGO Series PFC100 and PFC200 devices before FW12 due to improper access control. A remote attacker can check for the existence of paths and file names via crafted HTTP requests.
CVE-2019-18209
PUBLISHED: 2019-10-19
templates/pad.html in Etherpad-Lite 1.7.5 has XSS when the browser does not encode the path of the URL, as demonstrated by Internet Explorer.
CVE-2019-18198
PUBLISHED: 2019-10-18
In the Linux kernel before 5.3.4, a reference count usage error in the fib6_rule_suppress() function in the fib6 suppression feature of net/ipv6/fib6_rules.c, when handling the FIB_LOOKUP_NOREF flag, can be exploited by a local attacker to corrupt memory, aka CID-ca7a03c41753.