Dark Reading is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them.Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

Risk

8/1/2018
11:15 AM
100%
0%

48% of Customers Avoid Services Post-Data Breach

Nearly all organizations hit with a security incident report a long-term negative impact on both revenue and consumer trust.

Today's customers have higher standards for where they store their data – and their trust in businesses is falling, as evidenced by a new report investigating online trust in the digital age.

Nearly 80% of consumers report it's "very important" or "crucial" their personally identifiable information (PII) is protected online, and 86% say a high level of data protection is a priority in choosing online services, according to "The Global State of Online Digital Trust," from CA Technologies and Frost & Sullivan.

About half (48%) of organizations report involvement in a publicly disclosed data breach. Of those, nearly all say they have experienced a long-term negative impact related to client trust and/or revenue. Half of the respondents whose businesses had been breached report strong long-term negative effects on both consumer trust (50%) and business results (47%).

Consumer trust in businesses is in a precarious state following breaches at major organizations, including Equifax, Deloitte, Uber, CEX, and Ticketmaster. Most business leaders (84%) think trust is growing, but consumer responses indicate the opposite. Only 38% of users say their trust has increased – a sign that organizations aren't in touch with client needs and perceptions. Only half of consumers polled say they are willing to exchange personal data for online services.

Read more details here.

 

 

 

Black Hat USA returns to Las Vegas with hands-on technical Trainings, cutting-edge Briefings, Arsenal open-source tool demonstrations, top-tier security solutions and service providers in the Business Hall. Click for information on the conference and to register.

Dark Reading's Quick Hits delivers a brief synopsis and summary of the significance of breaking news events. For more information from the original source of the news item, please follow the link provided in this article. View Full Bio
 

Recommended Reading:

Comment  | 
Print  | 
More Insights
Comments
Newest First  |  Oldest First  |  Threaded View
Commentary
Cyberattacks Are Tailored to Employees ... Why Isn't Security Training?
Tim Sadler, CEO and co-founder of Tessian,  6/17/2021
Edge-DRsplash-10-edge-articles
7 Powerful Cybersecurity Skills the Energy Sector Needs Most
Pam Baker, Contributing Writer,  6/22/2021
News
Microsoft Disrupts Large-Scale BEC Campaign Across Web Services
Kelly Sheridan, Staff Editor, Dark Reading,  6/15/2021
Register for Dark Reading Newsletters
White Papers
Video
Cartoon
Current Issue
The State of Cybersecurity Incident Response
In this report learn how enterprises are building their incident response teams and processes, how they research potential compromises, how they respond to new breaches, and what tools and processes they use to remediate problems and improve their cyber defenses for the future.
Flash Poll
How Enterprises are Developing Secure Applications
How Enterprises are Developing Secure Applications
Recent breaches of third-party apps are driving many organizations to think harder about the security of their off-the-shelf software as they continue to move left in secure software development practices.
Twitter Feed
Dark Reading - Bug Report
Bug Report
Enterprise Vulnerabilities
From DHS/US-CERT's National Vulnerability Database
CVE-2021-26585
PUBLISHED: 2021-06-24
A potential vulnerability has been identified in HPE OneView Global Dashboard release 2.31 which could lead to a local disclosure of privileged information. HPE has provided an update to OneView Global Dashboard. The issue is resolved in 2.32.
CVE-2021-31412
PUBLISHED: 2021-06-24
Improper sanitization of path in default RouteNotFoundError view in com.vaadin:flow-server versions 1.0.0 through 1.0.14 (Vaadin 10.0.0 through 10.0.18), 1.1.0 prior to 2.0.0 (Vaadin 11 prior to 14), 2.0.0 through 2.6.1 (Vaadin 14.0.0 through 14.6.1), and 3.0.0 through 6.0.9 (Vaadin 15.0.0 through 1...
CVE-2021-33604
PUBLISHED: 2021-06-24
URL encoding error in development mode handler in com.vaadin:flow-server versions 2.0.0 through 2.6.1 (Vaadin 14.0.0 through 14.6.1), 3.0.0 through 6.0.9 (Vaadin 15.0.0 through 19.0.8) allows local user to execute arbitrary JavaScript code by opening crafted URL in browser.
CVE-2020-28097
PUBLISHED: 2021-06-24
The vgacon subsystem in the Linux kernel before 5.8.10 mishandles software scrollback. There is a vgacon_scrolldelta out-of-bounds read, aka CID-973c096f6a85.
CVE-2020-7862
PUBLISHED: 2021-06-24
A vulnerability in agent program of HelpU remote control solution could allow an authenticated remote attacker to execute arbitrary commands This vulnerability is due to insufficient input santization when communicating customer process.