Dark Reading is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them.Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

Risk

11/30/2009
11:59 PM
Chris Murphy
Chris Murphy
Commentary
Connect Directly
LinkedIn
Twitter
RSS
E-Mail
50%
50%

Global CIO: Fear Of Facebook For The Enterprise

Enterprise social networking, at its worst, looks like another way to get buried in data.

When Salesforce.com unwraps a new product like Chatter, which CEO Marc Benioff likens to Facebook for the enterprise, there are those who think "Super, then I could keep up to date better with what my co-workers are doing." Then there are those who think, "Swell, then instead of losing friends by neglecting Facebook, I could lose my job by not keeping up with a Facebook at work."

Enterprise social networking is gaining interest among CIOs, for a lot of good reasons. People are working in far-flung organizations, trying to keep track of ever-more inputs to their businesses, and worrying about losing opportunities that might come from connecting the right people inside their companies. And there's a dash of consumer-tech envy. Expressing his admiration for Facebook and Twitter at last month's Dreamforce conference, Benioff said that, "Once again we've been eclipsed by the consumer."

The fear, though, comes from a very real risk of employees being overloaded, in a way that's different than the generic information overload with which we’ve long wrestled. The new risk is something more targeted--something like "data feed overload," though you can probably offer a better term for it. People get automated feeds from the human resource app to approve vacations, the purchasing app, the travel app, each of them calling for a specific action. They get updates every time a collaboration wiki to which they've subscribed is updated, and they have a dashboard of key performance indicators. All that information comes with an expectation that if it can be delivered, you must be aware of it and monitoring it for problems.

Global CIO
Global CIOs: A Site Just For You
Visit InformationWeek's Global CIO -- our new online community and information resource for CIOs operating in the global economy.

Enterprise social networking could mean one more source for data feed overload. Salesforce's site promises that "with Chatter, you'll stay on top of everything that's happening in your company with real-time updates on people, groups, documents, and your application data." It's a point I've made before: The risk comes when collaborating, and monitoring the collaboration, becomes a job requirement itself.

Enterprise social networking is not a fool's errand. There's a power that businesses are harnessing here, power that the likes of Sharepoint and SocialText and others are well along on delivering, and that Chatter promises to join when it's released next year. Where we end up, though, probably won't look all that much like Facebook. More likely, it'll come from another feature that Chatter promises--the ability for developers to embed those social media features in their applications. That's where social networking gets more focused, and powerful, for businesses.

Previous
1 of 2
Next
Comment  | 
Print  | 
More Insights
Comments
Newest First  |  Oldest First  |  Threaded View
News
Inside the Ransomware Campaigns Targeting Exchange Servers
Kelly Sheridan, Staff Editor, Dark Reading,  4/2/2021
Commentary
Beyond MITRE ATT&CK: The Case for a New Cyber Kill Chain
Rik Turner, Principal Analyst, Infrastructure Solutions, Omdia,  3/30/2021
Register for Dark Reading Newsletters
White Papers
Video
Cartoon
Current Issue
2021 Top Enterprise IT Trends
We've identified the key trends that are poised to impact the IT landscape in 2021. Find out why they're important and how they will affect you today!
Flash Poll
How Enterprises are Developing Secure Applications
How Enterprises are Developing Secure Applications
Recent breaches of third-party apps are driving many organizations to think harder about the security of their off-the-shelf software as they continue to move left in secure software development practices.
Twitter Feed
Dark Reading - Bug Report
Bug Report
Enterprise Vulnerabilities
From DHS/US-CERT's National Vulnerability Database
CVE-2021-24028
PUBLISHED: 2021-04-14
An invalid free in Thrift's table-based serialization can cause the application to crash or potentially result in code execution or other undesirable effects. This issue affects Facebook Thrift prior to v2021.02.22.00.
CVE-2021-29370
PUBLISHED: 2021-04-13
A UXSS was discovered in the Thanos-Soft Cheetah Browser in Android 1.2.0 due to the inadequate filter of the intent scheme. This resulted in Cross-site scripting on the cheetah browser in any website.
CVE-2021-3460
PUBLISHED: 2021-04-13
The Motorola MH702x devices, prior to version 2.0.0.301, do not properly verify the server certificate during communication with the support server which could lead to the communication channel being accessible by an attacker.
CVE-2021-3462
PUBLISHED: 2021-04-13
A privilege escalation vulnerability in Lenovo Power Management Driver for Windows 10, prior to version 1.67.17.54, that could allow unauthorized access to the driver's device object.
CVE-2021-3463
PUBLISHED: 2021-04-13
A null pointer dereference vulnerability in Lenovo Power Management Driver for Windows 10, prior to version 1.67.17.54, that could cause systems to experience a blue screen error.