Dark Reading is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them.Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

Operations //

Identity & Access Management

5/13/2019
01:30 PM
Connect Directly
Twitter
RSS
E-Mail
50%
50%

78% of Consumers Say Online Companies Must Protect Their Info

Yet 68% agree they also must do more to protect their own information.

More than three-quarters of US consumers strongly agree that companies need to protect their information, a 16% increase over last year, according to a comprehensive study of online consumer behavior.

The research, conducted by IDology, also shows 71% of Americans say their decision to choose a financial institution would be positively affected if it uses better, more advanced identity verification methods. That's a dramatic 27% increase over last year, when only 56% of Americans reported the same.

The "Second Annual Consumer Digital Identity Study" is based on 1,499 responses collected by an online survey from Jan. 29 to Feb. 11. Survey respondents are representative of the 225 million people who make up the US online population of 18 years old and older.

Christina Luttrell, IDology's senior vice president of operations, adds that while consumers say companies need to protect their information, 68% strongly agree it's also their own responsibility to protect their own personal information.

Many consumer are taking action to protect themselves, she points out. Of those who were notified their data had been breached, 60% say they changed their account passwords, 38% had their card reissued, and 32% turned on two-factor authentication.

Consumers also expect more online, with 37% saying they have abandoned signing up for a new online account (via computer or mobile phone) because the process was too difficult or took too long. This was especially true among Gen Z respondents (51%) between the ages of 18 and 24.

"The younger folks want it fast, and they want it now," Luttrell says. "And they don't want to jump through hoops."

Interestingly, asked whether they would use some of the new tools to sign into an online account, the majority (58%) of consumers say they prefer to enter their information manually, according to the report. However, 42% say they would auto-fill the information with a password manager, and 34% would be willing to snap a picture of an identity document, such as a driver's license. Another 24% say they would be fine with a third-party pulling the added information from their mobile carriers, and 23% are OK with pulling identity information from their social media profiles.

Frank Dickson, a research vice president at IDC who focuses on identity management, adds that that old trade-off between security and ease of use has to change.

"The security industry has to make their products easy and secure," Dickson says. "Companies have to invest, and it certainly takes extra work on the part of the provider. It's a challenge, but it's the responsibility of the provider to put in the extra effort and do it right."

Related Content:

 

 

 

Join Dark Reading LIVE for two cybersecurity summits at Interop 2019. Learn from the industry's most knowledgeable IT security experts. Check out the Interop agenda here.

Steve Zurier has more than 30 years of journalism and publishing experience, most of the last 24 of which were spent covering networking and security technology. Steve is based in Columbia, Md. View Full Bio

Comment  | 
Print  | 
More Insights
Comments
Newest First  |  Oldest First  |  Threaded View
REISEN1955
50%
50%
REISEN1955,
User Rank: Ninja
5/13/2019 | 3:15:23 PM
Personal rules - helpful
DO NOT enter your SSN in any fashion.   Keep a credit card with a low low limit for internet ONLY purchases, say $500 --- that way a thief cannot buy a Porsche.   Monitor credit reports and accounts daily if possible.  Advise bank of out of country trips ALWAYS.  Take one, just one, credit card on a trip.  Realize that any personal data you enter into a website WILL be available at some point in time.  Take the safe side approach.  Be careful what you fingers type into a keyboard.  
The Problem with Proprietary Testing: NSS Labs vs. CrowdStrike
Brian Monkman, Executive Director at NetSecOPEN,  7/19/2019
RDP Bug Takes New Approach to Host Compromise
Kelly Sheridan, Staff Editor, Dark Reading,  7/18/2019
Register for Dark Reading Newsletters
White Papers
Video
Cartoon Contest
Current Issue
Building and Managing an IT Security Operations Program
As cyber threats grow, many organizations are building security operations centers (SOCs) to improve their defenses. In this Tech Digest you will learn tips on how to get the most out of a SOC in your organization - and what to do if you can't afford to build one.
Flash Poll
New Best Practices for Secure App Development
New Best Practices for Secure App Development
The transition from DevOps to SecDevOps is combining with the move toward cloud computing to create new challenges - and new opportunities - for the information security team. Download this report, to learn about the new best practices for secure application development.
Twitter Feed
Dark Reading - Bug Report
Bug Report
Enterprise Vulnerabilities
From DHS/US-CERT's National Vulnerability Database
CVE-2019-14248
PUBLISHED: 2019-07-24
In libnasm.a in Netwide Assembler (NASM) 2.14.xx, asm/pragma.c allows a NULL pointer dereference in process_pragma, search_pragma_list, and nasm_set_limit when "%pragma limit" is mishandled.
CVE-2019-14249
PUBLISHED: 2019-07-24
dwarf_elf_load_headers.c in libdwarf before 2019-07-05 allows attackers to cause a denial of service (division by zero) via an ELF file with a zero-size section group (SHT_GROUP), as demonstrated by dwarfdump.
CVE-2019-14250
PUBLISHED: 2019-07-24
An issue was discovered in GNU libiberty, as distributed in GNU Binutils 2.32. simple_object_elf_match in simple-object-elf.c does not check for a zero shstrndx value, leading to an integer overflow and resultant heap-based buffer overflow.
CVE-2019-14247
PUBLISHED: 2019-07-24
The scan() function in mad.c in mpg321 0.3.2 allows remote attackers to trigger an out-of-bounds write via a zero bitrate in an MP3 file.
CVE-2019-2873
PUBLISHED: 2019-07-23
Vulnerability in the Oracle VM VirtualBox component of Oracle Virtualization (subcomponent: Core). Supported versions that are affected are Prior to 5.2.32 and prior to 6.0.10. Easily exploitable vulnerability allows low privileged attacker with logon to the infrastructure where Oracle VM VirtualBox...