SAN FRANCISCO -- There's a dirty secret lying right behind the corporate firewall: The IT department can't identify the traffic coming into the enterprise network.
In fact, IT managers can't identify 45% of the network traffic hitting the firewall on any given day, according to a new report. Additionally, almost one in four IT managers cannot identify 70% of their enterprise's traffic.
Much of that is being caused by increased use of encryption, said Chester Wisniewski, the chief research scientist for Sophos, which sponsored the study, "The Dirty Secrets of Network Firewalls."
"Fifteen years ago, [IT admins] could go into their firewall and look at it from a productivity and a security standpoint and understand what was happening from a security standpoint because stuff was not encrypted," Wisniewski told Security Now.
"You knew this was Spotify and you know this was going to AOL and what was anomalous would stand out, and you could more easily make rules and policy decisions and even forensics," Wisniewski added. "Now, you don't know what was stolen because all the data is encrypted."
Part of that is related to Transport Layer Security (TLS) and Secure Sockets Layer (SSL) protocols that have helped encrypt more and more traffic passing through the Internet. To help combat that, enterprises can use man-in-the-middle techniques, but that adds complexity to the whole process. Additionally, standards -- specifically TLS 1.3 -- will also change that and make it more difficult.
The result is that 84% of respondents told researchers that lack of application visibility is now a serious security concern.
"What the survey said to us is that these guys don't know what apps are on the network because everything is TLS and SSL," Wisniewski said, adding that in his estimation about 70% of network traffic is encrypted today and that number could reach nearly 100% in the coming years.
The report, which Sophos released this week to coincide with the 2018 RSA Conference here, is based on responses from 2,700 IT professionals in mid-sized enterprises from the US, Canada, Mexico, France, Germany, UK, Australia, Japan, India and South Africa.
In the coming months, with the increased use in encryption coming, Wisniewski said the challenge for the industry, including vendors such as Sophos, is to get endpoint devices, which know what the traffic is before it's encrypted, to work with and communicate with the firewall to specify what traffic can go past and onto the network.
Without that, IT admins are losing time to do maintenance. The study found that most enterprises spend an average of seven days each month to remediate and fix about 16 infected machines. Over half of those surveyed expressed concern about loss of productivity from unwanted and unnecessary apps that find their way onto the network.
In addition, nearly 100% of those surveyed want firewall activity that can automatically isolate infected machines.
"We know that you can't block everything, and that's why we have talked about layered security," Wisniewski said. "If someone is in there, within the network, can you at least stop them before they leave with the stolen goods."