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Target Seeks New CIO
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WKash
WKash,
User Rank: Apprentice
3/5/2014 | 4:22:07 PM
CIO or Chief Customer Officer?
By most every measure, Target CIO Beth Jacob has had an impressive career.  If anyone understood Target's business and its customers, she did. And her advancement through the organization suggests she understood how to manage big issues in a fast moving environment, which is what retailers must do every week. 

Whether she was up to the task of managing Target's Technology Services, or simply had to take the sword in what is proving to be a very costly hacking, only Target's insiders will know. 

Her departure raises two questions.  Are enterprises better served when a business (customer) champion is in charge of IT, so long as the IT team has the requisite talent, versus someone who came up through the tech ranks?  (My sense is, with the right management skills, the answer is sure, why not?)  The other question is, what are other CEOs across the nation doing to elevate IT security in their firms in the aftermath of the Target breach?

Target's CEO Gregg Steihafel certainly found out the hard way how costly it can be not being prepared for today's rapidly evolving cyber threats.

 
 Bup to eth Jacob is by all accounts a very impressive woman. She has a bachelor's degree in retail merchandising and an MBA, and has risen steadily at a major retailer to become Executive Vice President and CIO at a young age. Sounds like a perfect job, right? Except when you consider that the company where she's spent most of her career just experienced a breach of 40 million credit and debit cards during the holiday season. - See more at: http://www.enterprisingcio.com/368/will-cio-become-target#sthash.kGOX0ORO.dpuf
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