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Mobility & Cloud: A Double Whammy For Securing Data
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MiltonKer
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MiltonKer,
User Rank: Apprentice
1/11/2014 | 7:54:41 AM
Re: SLAs and transparency
As such SLAs are to be transparent because if required user is going to touch in groups.When it comes to cloud management tools key element has to be more focused.For better option refer to this tools.
Marilyn Cohodas
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Marilyn Cohodas,
User Rank: Strategist
12/23/2013 | 1:48:44 PM
Re: SLAs and transparency
Thanks Jerry. do you find that most CSPs are willing to 'open their kimino" about their security practices directly to customers? Or is there an advantage to organizations to go through a third party audit? 
jirvine
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jirvine,
User Rank: Apprentice
12/23/2013 | 1:43:09 PM
Re: SLAs and transparency
Thank you. There are some considerations that should be included within SLAs, specifically Security and Access. You should include the provisions to receive periodic reports from third party security auditors and penetration tests.  These reports should be required to be delivered directly to you from the vendor.  Additionally, you should be allowed to monitor systems uptime directly or via an independent monitoring solution. Independent verification and reporting allows for complete transparency and accountability for the vendor.
Marilyn Cohodas
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Marilyn Cohodas,
User Rank: Strategist
12/23/2013 | 12:41:39 PM
SLAs and transparency
It's always a good to be reminded that technology is never a bullletproof security solution. The layered approach that you outline makes a lot of sense -- particularly with that double whammy of mobility and cloud. One question with respect to cloud SLAs -- any speciric recommendations on key elements that an SLA should include, in terms of tranperency and reporting? 

 

 


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