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Are You One COVID-19 Test Away From a Cybersecurity Disaster?
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Alex White
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Alex White,
User Rank: Author
10/27/2020 | 12:06:22 PM
Many Great Points
This article brings up some really points that all companies and CTOs must consider. In the middle of a pandemic, we must of course expect that our employees may get sick -- and we must be prepared in the event that they do so that no gaps occur in their absence while they focus (rightly) on getting well again.
Alan Brill
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Alan Brill,
User Rank: Author
10/22/2020 | 1:02:43 PM
Some additional thoughts...
While in the op-ed, I focused on issues relating to the more limited in-house technology resources that may be available during the pandemic, please don't think the issue is limited to the technology team. Others can be problematic as well. 

If decision-making managers have limited availability or are harder to reach, getting decisions made that may be very time-sensitive may be difficult. Deciding whether to treat a ransomware case as a breach -- which is often the truth of the incident as data theft now can preceed the encryption -- which implicates the need to notify those affected as well as government agencies could be delayed if, for example, legal counsel was harder to reach or to brief. Having the ability to get contracts in  place with vendors (of forensics, investigations or notification may be critical, and some may have requirements relating to issues like establishing attorney-client privilege. 

The idea I wanted to get across is that during the pandemic, the changes in how we work can affect the ability to carry out an incident response plan. People working from home. People working with more limited resources, the inability to just "run in and talk to" whoever can affect how an organization responds to a challenge. 

As a result, I'd recommend that you re-visit your incident response plan to ensure that it still works as intended in the fact of the Covid pandemic. If it does, fine, but if not, you should be considering either temporary or longer-term changes to make sure the plan will be effective when it is needed.


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