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Raising Security Awareness: Why Tools Can't Replace People
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Franois Amigorena
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Franois Amigorena,
User Rank: Author
11/4/2019 | 6:11:50 AM
Education, process and technology working together help protect an organization.
Education, process, and technology working together help protect an organization. Any of these in isolation is not a silver bullet. We know that better education must be part of the solution. But after more than a decade of trying to educate users, IT security professionals still aren't getting their message through. The challenge is that users are indeed human. They are flawed, they are careless and often exploited. Users (computing) are in fact defined as "Those that generally use a system or a software product without the technical expertise required to fully understand it'.

We must accept that employees aren't going to change their habits in a hurry, no matter how much we try to scare them into doing so. We live in a world where convenience and simplicity are so important, and the advice the industry has been giving doesn't always support the way workers want to get on with their job. 

The notion that IT security is a combination of people, process and technology is nothing new. Despite arguments to rebalance this 'golden triangle' the pragmatic view still points to the validity of this statement. 


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