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The Minefield of Corporate Email
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richkorzo
richkorzo,
 User Rank: Apprentice
6/26/2019 | 12:10:27 PM
Evaluate automated AI based tools to remove phishing emails from inboxes
Employees can never get enough awareness training and the hackers are always steps ahead.

Suggest evaluating and deploying the next generation of API based phishing defense/prevention tools that have APIs into Office 365 and Gsuite and are scanning the inboxes.  These new automated, AI and ML-based tools do improve the detection and prevention of phishing attacks
mroberts1161
mroberts1161,
 User Rank: Strategist
6/26/2019 | 10:04:23 AM
The Minefield of Corporate Email, requires continued reminders and awareness training.
Schedule once a month quick simple training reminders to all your email accounts. Internet quick information is a very useful resource training tool, unfortunatly very little of it can be trusted. Not even the best Vendor software can catch everthing. Things from an email like copy and past this URL to your browser, attachments with embeded malicous malware, even training demos, or YouTube sites that have secondary links to malicous sites are all things that should be sent out as reminders. Even experienced technicians get tired or too fasted paced and slip once in awhile. 
REISEN1955
REISEN1955,
 User Rank: Ninja
6/13/2019 | 9:46:48 AM
Re: Needs awareness
i feel your pain as this is NOT rocket science material.  True age does begin to show up sometimes and being TOLD to do something to the right mindset is always an order so they follow along like true lemmings over a cliff.  Still the basic basics would have helped here.  
UdyRegan
UdyRegan,
 User Rank: Apprentice
6/13/2019 | 4:34:15 AM
Needs awareness
At the previous company which I worked for, there was a cyber attack and the loophole was detected to an employee's computer. She was an old lady with not much background on computer knowledge. She said she received an email asking her to click a link to enter her new credentials as her old set had been tempered with. I wouldn't say she was too naive or gullible but it was a lack of knowledge or awareness from the company that caused the mishap to happen.
REISEN1955
REISEN1955,
 User Rank: Ninja
6/7/2019 | 9:42:23 AM
First mistake
Never assume - that users have learned to be careful on clicking on email.  True many more may be saavy but I doubt the number of dumb bunnies has really been reduced.  That small subset of the user population still exists and so whatever controls we have in place can still be worthless if dear Greta clicks on an invoice she should know better about.   She may even KNOW better but just .... well, kinda curious.   Never EVER assume that people have gotten smarter by any yardstick. 


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